Senior Merchandiser (Backpack Manufacturer) - Shuttle Available: HCMC - LA

As a Senior Merchandiser, you will be responsible for managing the end-to-end order process from product development through to shipment, ensuring quality, cost, and timelines are met. You will act as the key liaison between customers, suppliers, factories, and internal teams.

Key Responsibilities:

• Manage and oversee the complete order lifecycle: product development, production, and shipment.

• Communicate directly with international customers to ensure accurate and timely order information.

• Review and approve color charts, technical documents, and distribute them to relevant departments.

• Work closely with material suppliers: place purchase orders, monitor progress, and resolve issues to ensure timely delivery.

• Coordinate with internal departments (sales, warehouse, logistics, QA/QC, etc.) to ensure smooth operations and accurate processing.

• Collaborate with factories to monitor and guarantee product quality, quantity, lead time, and cost.

• Track daily production and inspection status, providing timely and accurate reports to management.

• Verify and process related documents such as Debit Notes, Invoices, and Contracts.

• Maintain accurate order updates in the system and generate periodic reports.

• Provide guidance, training, and support to Assistant Merchandisers to enhance team performance.

• Proactively resolve order-related issues and propose effective solutions.

Requirement:

• Bachelor’s degree or higher in Business Administration, International Trade, Supply Chain Management, or related fields.

• Minimum 5 years of experience as a Merchandiser or Senior Merchandiser, preferably in backpack, handbag, or garment industries.

• Strong understanding of order management, production processes, and supply chain in the garment/export industry.

• Excellent English communication skills (listening, speaking, reading, writing).

• Proficient in Microsoft Office (Word, Excel, PowerPoint); ERP system knowledge is an advantage.

• Strong organizational, planning, and problem-solving skills.

• Leadership ability with experience in mentoring and developing team members.

• Detail-oriented, responsible, and able to work effectively under pressure.

• Candidates residing in Tan Phu, Tan Binh, District 12, Hoc Mon, and Cu Chi are preferred.