Senior Merchandiser (Furniture – Fluent English)

- 7+ YEARS EXPERIENCE AS SAME POSITION IN FURNITURE FIELD

- FLUENT ENGLISH

- ENGLISH CV ONLY AND NO CONTACT VIA PHONE

Responsibilities

Senior Merchandiser is the person who is responsible for customer orders, ensuring the best quality from raw material to finished products and delivered to customers. Working directly with clients. Manage the whole cycle from sampling development to shipment & after sales.

• Receive orders, assist customers in the ordering process

• Participate in sample production, ensure sample quality before sending to customers

• Follow up customer feedback, support to negotiate contracts if necessary

• Work closely with R&D, SCM, Logistics and SALES departments to ensure raw materials for production

• Work closely with production, QA-QC, SCM, logistics, sales… to ensure orders are produced and delivered on schedule with good quality standards.

• Inform clients, in collaboration with SCM, Production, QA-QC…to handle unforeseen delays or problems other arising problems affecting order progress.

• Respond to complaints from customers and give after-sales support when requested in close collaboration with our R&D and SCM

• Update/ manage order data on the system according to the process

• Participate in the Cost Calculation process for related goods and services

• Participate in building or improving processes and policies for merchandise to ensure optimal effectiveness

• Guide and support team member to ensure they do the best performance

• Prepare reports when required

• Ensure adherence to laws and policies

• Other tasks requested by line manager or BOD.

Requirements

• At least 7 years as SENIOR MERCHANDISER in FURNITURE field (especially in OUTDOOR furniture is highly appreciated)

• FLUENTLY IN ENGLISH is the MUST

• BA degree in Economics, Supply Chain management or relating university

• Having good orientation as of taking care client’s request in daily basis in full details and with dedication, carefulness and accuracy.

• Experienced in team management is big advantage.

• Playing proactively an professional in the field of his / her responsibility

• Good interpersonal skills and enjoy working in fast pace international environment

• Good at management skill

• Comfortable in working in an international matrix environment.

• Analytical thinker with strong problem solving skills

• Proficient with Microsoft office

• Teamwork spirit and able to travel when needed.

Benefits:

• Competitive salary: negotiation depend on ability & experience

• Probation with full salary

• Social insurance, Health insurance, Unemployment insurance according to the law

• Year-end bonus

• Annual salary increasing

• Annual team building and regular social activities in the company

• Company laptop

• Be part of an international, young and dynamic team