Senior Merchant Partnership Manager

I. What you need to do

- Develop a strategy to identify opportunities to grow merchants & profit.

- Professionally manage the merchant partnership team to achieve growth and profitability objectives by driving proactive activities with our merchants.

- Develop and maintain a process to manage and communicate merchant needs/ requests by working closely with internal teams such as Sales, Customer Services, Marketing, Product Development, etc.

- Conduct business reviews to get understanding of market insights and update the business plan.

- Develop key objectives, activities and metrics to drive productive relationships.

- Coach and develop a strong merchant partnership team that focuses on opportunity, ownership and strong communication both internal and external.

- Develop KPIs for the team and be responsible for ensuring its delivery.

- Keep updating with the market trends and key players to input into the master plan & strategy.

- Other assignments from time to time by the BOD.

II. What you should have

- Strong leadership & proactive work ethic.

- Quality people development skills.

- Honesty, trustworthiness, reliability, excellent listening skills.

- Excellent business development, sales, marketing and account management skills.

- Previous experience in relationship building with a range of high value accounts.

- Ability to enhance or create processes to drive departmental efficiencies.

- Good organization and time management skills.

- Strategic; highly motivated and goal oriented with solution based thinking.

- Good command of English.

III. Why you'll love working here

- Working time from Monday to Friday (09:00 am - 18:00 pm).

- Good chance to study and develop career path stably with internal promotion and rotation.

- 100% statutory insurance contribution as per the labor law.

- Bao Viet Healthcare insurance.

- 100% gross salary in probation.

- 12 Annual Leave (AL) per year + extra 1 AL per extra working year.

- Annual bonus: depending on business & individual performance.

- Annual salary review.

- Other rewards: 5-star, employee of the month (EOTM), employee of the year (EOTY), loyalty employee (3-year, 5-year, 8-year, etc.)

- Internal Activities: General Meeting, Company Trip, International Women's Day, Vietnamese Women's Day Mid-Autumn Festival, Family Day, Christmas, Year-end Party, etc.