Senior Operations Coordinator (4-5 Years Experience)

We are currently seeking an experienced, detail-oriented and proactive Senior Operations Coordinator (Trợ lý Giám Đốc Nhà Máy) to join our team 1. Liaison & Business Operations Facilitation: - Act as a liaison between different departments to facilitate effective communication and streamline operations across the organization. - Ensure timely dissemination of relevant information to the appropriate stakeholders, fostering a collaborative and informed work environment. - Support and represent the CEO or co-founders in ensuring that company objectives are met through efficient coordination and execution of tasks. - Provide regular reports to the CEO or co-founders, highlighting key developments, issues, and progress towards objectives, while also collecting feedback and insights from various teams. 2. Company Task Follow-up: - Monitor and follow up on tasks assigned to various teams and individuals. - Ensure timely completion of tasks and escalate any delays or issues to the relevant stakeholders - Maintain a tracking system to monitor the progress of ongoing tasks. 3. Project Coordination: - Collaborate with different departments to ensure effective coordination of company projects. - Assist in project planning, execution, and follow-up activities. - Compile project status reports and communicate updates to the management team. 4. Company Meeting Organization: - Schedule and coordinate company meetings. - Prepare meeting agendas, distribute materials in advance, and ensure all necessary resources are available. - Document meeting minutes and action items, and follow up on their implementation. - Attend relevant team / functional meetings. 5. Incident and Action Management: - Establish and maintain a system for monitoring and managing incidents, including customer complaints. - Investigate and address concerns raised, documenting incidents and identifying preventive actions. - Monitor and ensure the timely and proper implementation of actions identified in response to incidents. - Collaborate with teams to track and verify the effectiveness of implemented actions. - Provide regular updates on the status of action items to management. 6. CEO and Co-founders Assistance: - Provide administrative support to the CEO and co-founders. - Assist in organizing and managing their schedules, including arranging meetings and appointments. - Handle correspondence on their behalf and ensure timely responses.

7. Qualifications ● Bachelor's degree in Business Administration, Management, or a related field (preferred). ● Female, at least 5-7 years of relevant experience. ● Proven experience in a business operations coordination role or project management role. ● Strong organizational and multitasking abilities. ● Excellent communication and interpersonal skills. ● Proficiency in Microsoft Office Suite and project management tools. ● Attention to detail and a proactive approach to problem-solving. Key Attributes ● Rigorous and detail-oriented work approach. ● Ability to work efficiently under pressure and meet deadlines. ● Strong work ethic and a hard working attitude. ● High level of integrity in handling sensitive information. ● Business sense and an understanding of organizational operations. 8. Salary We offer a competitive salary, health insurance, and opportunities for career advancement. 9. Location: Group 2, Phu Binh Hamlet, Vinh Thanh Commune, Nha Trang City, Khanh Hoa Province The factory is under construction and scheduled to be ISO and HACCP certified The factory is 15 minutes from the city center, and has a total area of 700 sqm.