Senior Policy & QA Executive

Địa Điểm Làm Việc: Hồ Chí Minh
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Các Phúc Lợi Dành Cho Bạn

Competitive salary
Annual health check-up and premium healthcare
Macbook for employees

Mô Tả Công Việc

- Taking initiate to perform AS-IS & TO-BE analyst in standardizing all business process & policy to make it consistent within organization and continuous monitoring risk factor to provide timely corrective and preventive action for business process.
- Collaborate with various business stakeholder to identify risk, conduct quantitative analysis, and develop recommendation to improve the existing process and propose any necessary change to increase efficiency of the operation.
- Conduct periodical review to ensure that all department comply with the established business process and policy. Able to benchmark Tiki with other marketplace to propose an efficient way to control and expand the current business.
- Develop and conduct training manuals and quality guidelines to increase complain awareness at Tiki. Provide constructive feedback and professional advice to other business partner.
- Support other stakeholder to monitor and controlling risk of existing business process. (e.g. such as review in product’s content listing, system access, etc.)
- Maintain good relationship with other stakeholder to understand their business needs and always try to identify mutual goal to reach a ‘Win-Win’ solution for related parties
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

- Bachelor's degree is preferred.
- 3-4 years of experience in relevant positions. Online e-commerce experience is a plus.
- High-level of integrity, team collaboration and discipline.
- Strong analytical skills, logical thinking and detail oriented
- Experience in using Google Docs for Business and Data Studio is a plus.
- Good stakeholder management and networking skills.
- Fluent Vietnamese and English speaking & writing skill. Required the ability to communicate complex business issues through concise presentation skills.
- Work well under pressure in a fast paced and dynamic environment, meet milestones within time, cost and quality constraints.

Địa Điểm Làm Việc

285 Cách Mạng Tháng 8, Phường 12, Quận 10, Thành phố Hồ Chí Minh, Việt Nam
Xem toàn bộ hồ sơ công ty

Started on 3/2010, is a B2C e-commerce start up with intensive focus on Customer Services and social aspects of Shopping. We believe online customers anywhere deserve to be cared as offline ones. Our passion is to bring happiness and value for each customer, and become a trusted shopping destination of every family in Vietnam.

And as a team, we strongly encourage openness, creativity and challenge to reach the top capacity of both individual and corporation.

Join us now to learn the reason why TIKI was honored the most favourite commercial website in Vietnam!

Xem toàn bộ thông tin công ty
Viettel Tower, 285 CMT8 Str., Ward 12, District 10, HCMC
500-999 nhân viên
People Operations Team


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