Senior Product Analyst - Digital Identity & Payment Authentication

Thương lượng

Hết hạn trong 2 ngày
247 lượt xem
Hồ Chí Minh

Mô tả công việc

As a Senior Product Analyst in Digital Identity/eKYC/Payment Authentication Product at Trusting Social, you will participate in decision-making and prioritization to drive product strategy, roadmap, and development, addressing identity trust in the financial sector in Vietnam and other Trusting Social markets. You will be responsible for implementing product features that deliver world-class Digital Identity/eKYC/Payment Authentication. Your role will involve delivering next-generation Digital Identity/eKYC/Payment Authentication product offerings to our clients and playing a key role in ideating and co-creating new features tailored to Trusting Social's clients and market needs. If you're genuinely passionate about building world-class Digital Identity/eKYC/Payment Authentication products and never settling for second place, join us on a journey of discovery to solve problems and deliver excellence. What you will do: - Understand market needs and customers' pain points, stay updated on market trends, participate in creating a compelling product vision, and develop a product roadmap quarterly and annually. - Analyze Digital Identity/eKYC/Payment Authentication product performance, customer behavior, and market trends to identify opportunities for improvement and growth. - Monitor the quality of the AI model and provide requirements for model deployment to ensure the product quality is enhanced and operates properly. - Collaborate closely with Data Scientists, Engineers, and QA to ensure the system operates according to the requirements of the Digital Identity/eKYC/Payment Authentication product. - Identify trends in fraud and attacks on the Digital Identity/eKYC/Payment Authentication system, and from there, establish directions for labeling samples, creating datasets for training, and testing the model. - Obsess customers to deliver the products they need, constantly study the products to understand every aspect, and fine-tune them to meet customer needs. - Proactively engage in the end-to-end research, development, testing, deployment, and improvement of the product cycle. - Engage with clients and users to gather constant feedback and incorporate it into the product features. - Use data to understand product and feature performance, and suggest data-driven initiatives to improve the product and user experience. - Use data and client feedback to identify new fraud schemes. Advise clients with tailored use cases based on data and testing outcomes. - Provide expert opinions for enhancements/improvements of the product suite provided to clients. - Manage data collection for product performance tracking and improvement. - Support sales in pitching and deployment for customers.

Yêu cầu công việc

Minimum - 2+ years of experience in operational risk management along with 5+ years of overall work experience as a minimum - Having experience in managing system risks in banks is an advantage - Ability to collect and analyze data and compile reports from various sources, identify key insights, spot product opportunities, and inform product decisions - Willingness to roll up your sleeves and do whatever it takes to help your team win - Ability to maintain a keen attention to detail, multitask, and work well under pressure - Good interpersonal skills - Teamwork spirit, hardworking with enthusiastic attitudes - Strong learning ability and self-motivation to acquire new knowledge - Capability to zoom in and out on a problem - Effective problem-solving skills under pressure Preferred - Experience with Banking & Financial B2B products - Familiarity with common data analysis toolkits - Experience in managing KYC processes or fraud risk management for customer onboarding & credit transfer/payment transaction

Các phúc lợi dành cho bạn

Health insurance package for the whole family, free food at the office, Grab for Work allowance
Be part of a winning team with exponential growth regionally, recruiting world-class talent
Opportunity to work and learn from one of the best and brightest technology teams in Vietnam

Thông tin việc làm


Công Nghệ Thông Tin/Viễn Thông > Data Engineer/Data Analyst/AI

Phần Mềm CNTT/Dịch vụ Phần mềm

Nhân viên

Payment Application, Face recognition, Artificial Intelligence, Product Development

Tiếng Anh

Địa điểm làm việc

Tầng 8, Havana Tower - 132 Hàm Nghi, P. Bến Thành, Q.1, TP.HCM

Trang chủViệc làmPhần Mềm CNTT/Dịch vụ Phần mềmTrusting SocialSenior Product Analyst - Digital Identity & Payment Authentication
Trusting Social
Trusting Social
Trusting Social

Havana Tower, 132, Ham Nghi Str., Ben Thanh Ward, Dist. 1, HCMC

(Xem bản đồ)
100-499 nhân viên
Hong Nguyen - Recruiter
Trang chủViệc làmPhần Mềm CNTT/Dịch vụ Phần mềmTrusting SocialSenior Product Analyst - Digital Identity & Payment Authentication