Senior Property Manager/ Property Manager Urgent job

Senior Property Manager/ Property ManagerUrgent job

Negotiable 914 views - Expires in 3 days

What We Can Offer

KPI Bonus, 13th month salary
Heath care insurance
Company laptop

Job Description

- This role is to focus on supporting Deputy Director in designing and implementing new property management standards and the incumbent will have operational oversight for existing and new projects in Hanoi and Ho Chi Minh. The candidate will work positively with others and be able to deliver operational excellence and value.
- Work close with Deputy Director to lead and oversee a team of Property Managers to manage the day-to-day operations of individual buildings.
- Directly supervise the performance of a portfolio of assets with the ultimate accountability for operating each within all financial and operational expectations.
- Provides clear, precise and consistent communication to subordinates, performs ongoing training, coaching, counseling, etc. to ensure that the team is working at its maximum potential within a collaborative work environment.
- Coordinate and manage the resolution of all customer service issues within the portfolio of residential or office or commercial buildings.
- Coordinate and manage the resolution of all customer service issues within the portfolio of residential or office or commercial buildings.
- Tailor Property Management SOP & apply to all properties and work in coordination with the DD, HR and Learning and Development team to produce training documents and training courses for operation staff at site.
- Establish and maintain good relationship with all sub-contractors for example - security, cleaning, landscaping, pest control etc...
- Support Property Managers at site to handle all issues and problems and incidents relating to the daily operation to improve the service delivery.
- Responsible for the preparation of the annual property budgets, with input from PM management plan and budget; adjust strategies accordingly.
- Responsible for controlling costs for each property and monthly review of building financial reporting and budget variance analysis.
- Conduct monthly operations audit to the property portfolio
- Support the team during pre-opening, hand-over / transition period (if any) and process to handover the property to BOC (if any).
- Participate in the recruitment, interview, selection, and evaluation process for HO staff and onsite staff.
- Set plan for operation staff and sub-contractor to prepare for new project .
- Manager to provide leadership for department, oversees major decisions and assure that team member implement their portfolio objectives and work plans. Customer service management at project.
- Accountable for creating effective customer service procedures, policies, and standards.
- Supervise through software/app to make sure that all resident requests were respond in good manner and timely.
- Periodically audit and supervise customer service level at the projects, report to management for improvement.
- Working with L&D Team to build up training programs, hotel-style appearance and communication standards, and directly offer training to CS team at the project and guide the team how to handle complaints at the site effectively.
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Job Requirements

- Bachelor degree in hospitality, tourism, foreign languages, business management etc...
- 5 year experiences in related field. Minimum 2 year experiences in same position.
- Strong written and verbal communication skills in Vietnamese and English
- Strong interpersonal, negotiation and communication skills, for liaising with colleagues, customers and other stakeholders.
- Ability to allocate works effectively
- Ability to make reports, presentations and have business acumen.
- Ability to negotiate and persuade to ensure relationships are resolved effectively.
- Have a good understanding of building operation
- Have a good understanding of legal requirements for each asset class.
- Leadership, overall supervision and management of staff from a distance.
- Able to work well with others and contribute to the creation of a positive work environment.

Job Locations

Masteri An Phú, Xa lộ Hà Nội, Thao Dien, District 2, Ho Chi Minh City, Vietnam

Who We Are

Masterise Homes – thành viên của Tập đoàn Masterise Group, là nhà phát triển BĐS quốc tế tiên phong áp dụng các chuẩn mực toàn cầu vào việc phát triển, vận hành và quản lý các sản phẩm, dịch vụ BĐS tại Việt Nam và thế giới.

Sở hữu danh mục Branded Residences (BĐS hàng hiệu) lớn nhất Đông Nam Á, Masterise Homes khẳng định năng lực quốc tế qua sự hợp tác cùng Marriott International – Tập đoàn khách sạn lớn nhất thế giới với những thương hiệu Marriott, JW Marriott và Ritz-Carlton.

Những công trình kiến trúc đẳng cấp thế giới của Masterise Homes:

- Dòng BĐS hàng hiệu: Grand Marina Saigon, One Central Saigon, The Grand

- Dự án cao cấp: Lumiere Riverside

- Những dự án hạng sang tại HCM và Hà Nội: Masteri Center, Masteri Thảo Điền, Masteri An Phú, Millennium, M-One Gia Định, M-One Nam Sài Gòn, Masteri West Height, Masteri Waterfront

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Company Benefits

AIMING TO ACHIEVE OUTSTANDING SUCCESS

At Masterise Homes, your career growth is closely linked with our sustainable & relentless development.

ATTRACTIVE SALARY AND BONUS

Masterise Homes offers an attractive and competitive compensation policy, well reflecting the work efficiency of each employee.

AGILE WORK ENVIRONMENT

Agile working is applied in large corporations worldwide; its outstanding advantage is the diverse and flexible working space.

IN-DEPTH TRAINING PROGRAM

Talent development is one of the top priorities of Masterise Homes. We have partnered with world-class experts to organize skills and technical training, aiming to develop the career path for each employee at all levels

ULTIMATE CAREER DEVELOPMENT

At Masterise Homes, we offer transparent and fair promotion opportunities for every employee. KPIs and objective-based performance evaluation is frequently implemented.

ATTRACTIVE HOUSE PURCHASE OFFER

Masterise Homes offers special discount programs for long-service employees who contribute to the success of the company.

Company Office

Company Location

  • Headquarter: Masteri An Phu, 179 Hanoi Highway, Thao Dien Ward, District 2, HCMC. Hanoi Office: Floor 1, T26 Building, Times City, 458 Minh Khai, Hai Ba Trung District, Ha Noi.

Company Size

100-499
staffs

CHƯƠNG TRÌNH THẠC SỸ TÀI CHÍNH QUỐC TẾ | ĐẠI HỌC J.M.LYON 3 (PHÁP) | VIỆN ĐÀO TẠO QUỐC TẾ - ĐẠI HỌC THƯƠNG MẠI

CHƯƠNG TRÌNH THẠC SỸ TÀI CHÍNH QUỐC TẾ | ĐẠI HỌC J.M.LYON 3 (PHÁP) | VIỆN ĐÀO TẠO QUỐC TẾ - ĐẠI HỌC THƯƠNG MẠI

Chương trình học tối ưu gói gọn chỉ trong 12 tháng

Mang tính ứng dụng cao và phát triển các kỹ năng mềm

Nhận bằng Thạc sỹ do Đại học Jean-Moulin Lyon 3 cấp, được Bộ GD&ĐT Việt Nam công nhận