Senior Quality Assurance Engineer
Mô tả công việc
RESPONSIBILITIES
Customer Centricity
- Drive customer-focused initiatives within the plant.
- Lead product relocation projects.
- Implement continuous improvement activities.
Customer Feedback Analysis
- Collect and analyze customer satisfaction and dissatisfaction drivers from surveys and feedback.
- Perform root cause analysis.
- Develop and monitor improvement plans.
Issue Management (I2P)
- Manage Issue-to-Prevention process.
- Coordinate TEX (Technical Expert Assessment).
- Handle PRB (8D customer complaints) promptly and effectively.
Quality Management System
- Maintain ISO QMS compliance.
- Ensure adherence to SPS (Schneider Performance System) standards.
- Prepare for surveillance audits, customer audits, and visits.
Corrective & Preventive Actions
- Lead corrective and preventive actions for product reviews.
- Manage Directive 32 reviews.
- Address open findings and quality review actions.
KPI & Data Analysis
- Monitor customer-related KPIs.
- Ensure data accuracy and fact-based decision-making.
- Drive continuous improvement through KPI analysis.
Risk Management & FMEA
- Organize and lead FMEA meetings with core teams.
- Review and update control plans and inspection plans.
Audits
- Conduct product audits.
- Internal and external audits related to customer quality topics.
Production Quality Control
- Oversee quality control in production processes.
- Resolve daily quality issues promptly.
Continuous Improvement Projects
- Lead improvement projects using A3, Kaizen, and Six Sigma methodologies.
- Focus on resolving quality issues and customer complaints.
REQUIREMENTS
- Bachelor degree-technical background-Electronic engineering is most preferable
- 5+ years experienced working with Multi-national Company in quality assurance and customer complaint
- Excellence communication and reporting skills
- Master in 8D report, problem solving
- Understand and have experience in 5 Core Tools (APQP, FMEA, PPAP, MSA, SPC)
- ISO9001 & IATF 16949 knowledge
- Proficient English
- Work well under high pressure and tight deadlines with Can-do attitude and result oriented
- Team working
Yêu cầu công việc
• Bachelor degree-technical background-Electronic engineering is most preferable
• 5+ years experienced working with Multi-national Company in quality assurance and customer complaint
• Excellence communication and reporting skills
• Master in 8D report, problem solving
• Understand and have experience in 5 Core Tools (APQP, FMEA, PPAP, MSA, SPC)
• ISO9001 & IATF 16949 knowledge
• Proficient English
• Work well under high pressure and tight deadlines with Can-do attitude and result oriented
• Team working
Phân tích mức độ cạnh tranh
VietnamWorks AI
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Giá
29.000đ / lượt
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Thưởng
Nghỉ phép có lương
Đào tạo
Thông tin việc làm
06/01/2026
Nhân viên
Sản Xuất > Đảm Bảo Chất Lượng/Kiểm Soát Chất Lượng/Quản Lý Chất Lượng
5 Core Quality Tools, Electronic Engineering, English Language Proficiency, QC Report, Quality Assurance
Điện/Điện tử
Bất kỳ
5
Người Việt Nam
Địa điểm làm việc
Lot HT-2-3, D2 Street, Saigon Hi-tech Park, Tang Nhon Phu B Ward, District 9, Ho Chi Minh City
364 Cong Hoa St, Floor 7, E-town Building, Ward 13, Tan Binh Dist, HCMC
(Xem bản đồ)Nhận diện một số hình thức lừa đảo
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