Senior Service Engineer (Chinese/ Korean Speaking)

- Together with Customer Service team perform customer support before and after sale about all Panasonic represented machines: Installation, maintenance, troubleshooting issue, conduct training, overhaul, ...).

- Windows person, roller visit Chinese/ Taiwanese or Korean customers to build up relationship, follow up and troubleshoot issue / customer’ requirements.

- Propose solution items, software or service package to enhance customers’ satisfaction.

- Report directly to SMT Service Manager and higher level.

- Together with Customer Service team perform customer support before and after sale about all Panasonic represented machines: Installation, maintenance, troubleshooting issue, conduct training, overhaul, ...).

- Windows person, roller visit Chinese/ Taiwanese or Korean customers to build up relationship, follow up and troubleshoot issue / customer’ requirements.

- Propose solution items, software or service package to enhance customers’ satisfaction.

- Report directly to SMT Service Manager and higher level.

- Bachelor’s Degree in Electrical/Mechanical or Mechatronic Engineering or related equivalent.

- Experience of technical field about maintenance and repairing Panasonic SMT equipment.

- Strong mechanical, electrical, electronic skills.

- Able to work independently and work under high pressure.

- Service mind characteristic.

- Effective communication / reporting / training skill is must.

- Chinese or Korean language skill is a must

- Computer proficiency including software relevant applications.