Senior Store Manager ( Cửa Hàng Trưởng)

Senior Store Manager – Semir or Balabala Brand

A. Business Management

.Responsible for developing and implementing practical plans to achieve the retail store’s business goals; execute, monitor, and meet sales targets.

.Analyze business data/information and propose appropriate solutions to develop or improve performance indicators.

B. Product / Store Image Management

.Ensure that store design and layout comply with company guidelines.

.Responsible for planning weekly/monthly/quarterly sales activities and developing the store’s image.

.Manage and control store inventory effectively.

C. Human Resource Management

.Train sales staff: Understand the importance of sales training and coaching to achieve company revenue targets.

.Plan and allocate tasks efficiently within the store to ensure smooth daily operations.

.Handle personnel issues, foster teamwork, and create a positive and productive working environment.

.Participate in the recruitment process for store staff.

D. Customer Service

.Strictly comply with the company’s customer service policies at the store level.

.Resolve and manage customer service issues to ensure customer rights and satisfaction.

Benefits & Compensation

.Probation: 2 months with 100% of the agreed salary.

.Incentives: Sales bonuses, travel allowance, holiday/birthday bonuses, and full social insurance as regulated by law.

.Training: Opportunities for professional training in China.

.Career Development: Dynamic and professional working environment with management training programs and promotion opportunities.

.Insurance: Full social insurance benefits in compliance with Vietnamese law.

.Good at English communication skills and a well-groomed appearance.

.Preferably with 5- 7 years of experience in retail store management in the fashion industry (men’s, women’s, or children’s fashion, etc.).

.Willing to travel domestically and internationally.

.Proficient in office software.

.Logical thinking with sharp business acumen.

.Passionate about fashion and sales; energetic and proactive.

.Strong communication and negotiation skills.

.Curious, courageous, creative, and able to work well in a team.