What We Can Offer
+ Implements operational strategies with direct impact on the objectives within the scope of responsibility
+ Understands and drives optimal performance within Transport execution.
+ Delivers continuous and unrelenting drive for improvement within our distribution operations. Including logical role out strategies to achieve ambitious targets.
II. Customer / Stakeholder management
+ Maintaining and enhancing relations with the customers
+ Is accountable to his/her direct superior for the delivery of operational and financial results
+ Meets and communicates with internal stakeholders and customers where applicable on a regular basis in order to understand and fulfill their requirements
+ Communicates effectively and is unafraid to address customer issues, DHL issues or people orientated issues in an open manner.
+ Provides leadership support to his/her operational teams
+ Provides support and coordination to peers on the implementation of company policies, programs and initiatives required of his/her involvement
+ Leads from the front with having a hands on management style, which breeds enthusiasm and respect.
III. Problem /Process management
+ Lead the Transport Management System (TMS) implementation for Transport from an operations perspective. Including the successful roll out and usage of the system.
+ Continuous improvement of the TMS system to further develop the transport product.
+ Be logical and data driven in understanding problems and developing practical solutions to those problems.
+ Coordinates and controls the transport activities in the multiple sites as per responsibility
+ Recommends an organizational structure which clearly outlines responsibilities and accountabilities
+ Sets KPIs, targets, and goals for monitoring and evaluating operations and cost effectiveness.
+ Ensures that appropriate operations-related information is correctly and efficiently stored and processed and made available at all times
+ Drives and controls the effective use of the resources in order to stay within an approved budgets
+ Ensures that DHL comply with prevailing legal and statutory requirements in all aspects
+ Develops a culture of quality, service excellence, and cost consciousness
+ Provides managerial controls over the use of all assets and equipment to ensure that they are in good working condition and sufficiently available and ready for use at all times
+ Participates in safety committee initiatives - allows and supports staff to participate in safety committees as required.
+ Ensures that the employees comply with the rules, regulations, instructions, orders or measures relating to work safety.
+ Checks the performances of the place of operations according to the work plan, project or measures on work safety.
+ Complies with company OHS policy and procedures.
+ Over 8 years experience in Transport operations management, in complex high velocity environments.
+ Background of transport planning, transport operations, project management, subcontractor management, customer relationship management, transport commercials
+ Bachelor’s degree in any field, preference is Logistics.