Service Admin, Senior Staff
Mô tả công việc
Job Purpose:
Hino Motors Vietnam is seeking a highly organized and proactive After-Sales Planning & Promotion Senior Staff to support after-sales initiatives across our dealer network. In this role, you will focus on customer relationship management, service marketing, and promotional programs, as well as organizing events to ensure business targets are achieved.
Key Responsibilities
o Support planning and implementing after-sales marketing campaigns and promotions to achieve service and parts KPIs.
o Support proposing, coordinating, and monitoring incentive programs, applying PDCA for continuous improvement.
o Summarize program results, track dealer KPIs, and analyze key issues for reporting.
o Maintain and strengthen customer engagement through customer relationship management activities, supporting dealers in delivering high-quality service.
o Support organizing service events for customers such as fleet customer training, eco-driving events and service & parts seminars.
o Other jobs assigned by supervisor.
Yêu cầu công việc
Must-Haves:
o Bachelor’s Degree, major in Business Administration/ Economics or related fields.
o At least 3 years of relevant experience
o Good command of English (minimum TOEIC score of 550 or equivalent)
o Proficient in MS office
o Problem-solving skills and Communication skills
Good-to-Haves (Major Advantages):
o Direct work experience in the after-sales service department of an automotive company, especially in service marketing tasks
Benefits information:
o Competitive salary
o Genuine work/ life balance: Working time: 8:00 – 17:30, From Monday to Friday
o Accident insurance, Travelling insurance besides Social Insurance
o Annual leave, public holiday, company holiday according to the labor law, additional sick leave
o Annual Heath check-up, Company trip, Year End Party
o Work in a professional setting with standardized processes and gain hands-on experience with our nationwide dealer network.
o Participate in strategic automotive projects that will enhance your skills and build a professional portfolio.
Phân tích mức độ cạnh tranh
VietnamWorks AI
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Giá
29.000đ / lượt
Các phúc lợi dành cho bạn
Thưởng
Chăm sóc sức khoẻ
Giải thưởng
Thông tin việc làm
05/01/2026
Nhân viên
Hành Chính Văn Phòng > Hành Chính
English, Admin Task, Administration, Internal Events, After Sale Support
Ô tô
Tiếng Anh
3
Không hiển thị
Địa điểm làm việc
Hà Nội, Vietnam
Nhận diện một số hình thức lừa đảo
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