Job description
1. Project management
- Support Service Manager in new project implementation.
- In charge of project daily operation, including: monitoring, importing, exporting and making required reports. - Make sure the outputs are delivered as required in the SLAs.
- Analyze projects errors on daily basis in order to have quick actions to improve project quality.
2. Others
- Support Service Manager on daily tasks.
- Backup for Service Manager or other Service Assistants when needed.
- Make sure other tasks assigned by higher management are completed in good quality and delivered as committed.
- Escalate to higher management for anything that is beyond authority or poses risks to the projects.
Job requirements
- Working time: Monday - Friday, 08:00 - 17:48.
- College degree.
- English: Intermediate level.
- Negotiation, Problem solving skills.
- Communication and interpersonal skills.
- Leadership and supervision skills.
- Planning and analytical skills.
- Strong multi-tasking abilities.
- Teamwork, hardworking, innovation and creativity.
What We Can Offer
Bonus
Healthcare Plan
Training
Competitive rate
VietnamWorks calculates your competitive rate based on your application information and compares it with other candidates for this job after you apply.
Competitive rate
VietnamWorks calculates your competitive rate based on your application information and compares it with other candidates for this job after you apply.
Job Information
26/04/2024
Experienced (non-manager)
Customer Service > Customer Service
Business English, Project Management, Service Management, Customer Service Knowledge
IT Software/SaaS
English
Not shown
Not shown
Job Locations
Saigon ICT Tower, Quang Trung Software City, Tan Chanh Hiep Ward, District 12, Ho Chi Minh City
Floor 8th, Saigon ICT Tower, Quang Trung Software City, District 12, HCMC.
(View map)Scam detection