What We Can Offer
- Ensure machine servicing, maintenance are executed on time. Provide quality customer service and achieved customer satisfaction
- Provide after sales support to customers such as machine installation, maintenance, repair, training and update documentation, focus on milling CNC machines.
- Be a trusted adviser to customers by recommendation of PMC, accessory option such as System 3R toolings products to enhance machine efficiency
- Keep up to date with latest technology and ensure technical skills are adequate, relevant to operate on machines
- Provide professional advice to customers in order to reduce machine down-time and increase customer satisfaction
- Ensure service reports are filled up accurate and submission to back office timely
- Resolve customers' issues independently without technical assistance
- Escalate unusual or complex problems to management for further diagnosis and provide updates to customers
- Ensure any non-conformity of issues are reported to the management and plant on time in order to mitigate the situation
- Good skills in English are mandatory as GF is a global player Worldwide, HQ in Switzerland
- Engineer level (graduated technical university): understand CNC machine, electrical and mechanical drawing, can using measure equipment for diagnose purpose, logic thinking.
- Willing to work on CNC machine and technical matter.
- To be patient and respect people, self motivation.
- Communicate skill. Good in English: listening, speaking, reading, and writing.
- To be able to travel (strong require).
*Working time: Full time
- CV in English with photo attached
- Health certificate does not exceed 6 months
- Notarized documents: Bachelor, certification,…
- Application letter
*Application profile can be sent to:
- Via VietnamWorks or GF machining Solutions Company Limited Head office: 13th Floor, TTC building, 19 Duy Tan, Dich Vong hau, Cau Giay, Hanoi, Vietnam.