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Salary and bonus in accordance with the company
Insurance policy in accordance with the company
Paid leave policy in accordance with the company
Mô Tả Công Việc
Description & Principal Purpose
Reporting to the Service Manager, the Service Engineer is responsible to carry out Sales Support activities in installation, commissioning and warranty repair of Coordinate Measuring Machine (CMM), Metrotomography and others machine, participating exhibition in machine set-up, and After-Sales services in machine repair, calibration and maintenance.
Key data
• Update service activities on CRM system
• Submission of service worksheet, certificates, CPO
• Update daily activities in calendar
• Provide service activities report to Service Manager
• Ensure high standards of customer care
• Able to work independently and as a team
Xem toàn bộ Mô Tả Công Việc
Reporting to the Service Manager, the Service Engineer is responsible to carry out Sales Support activities in installation, commissioning and warranty repair of Coordinate Measuring Machine (CMM), Metrotomography and others machine, participating exhibition in machine set-up, and After-Sales services in machine repair, calibration and maintenance.
Key data
• Update service activities on CRM system
• Submission of service worksheet, certificates, CPO
• Update daily activities in calendar
• Provide service activities report to Service Manager
• Ensure high standards of customer care
• Able to work independently and as a team
Yêu Cầu Công Việc
Requirements
Education
- Bachelor’s in engineering Discipline – Mechanical / Mechatronics / Electronics / Electrical
Experience
- At least 3 - 5 years experience working as customer care in field service support preferably in the metrology,
precision or related industry with indept knowledge troubleshooting and diagnostics skills.
Other skills
- Good command of written and spoken English IELTS 5.5 – 6.0 or equivalent.
- Sound analytical and problem-solving skills
- Self-driven and result-orientated
- Able to work independently and as a team
- Possess a valid driving licence, preferable with own car
Education
- Bachelor’s in engineering Discipline – Mechanical / Mechatronics / Electronics / Electrical
Experience
- At least 3 - 5 years experience working as customer care in field service support preferably in the metrology,
precision or related industry with indept knowledge troubleshooting and diagnostics skills.
Other skills
- Good command of written and spoken English IELTS 5.5 – 6.0 or equivalent.
- Sound analytical and problem-solving skills
- Self-driven and result-orientated
- Able to work independently and as a team
- Possess a valid driving licence, preferable with own car
Địa Điểm Làm Việc
Hà Nội, Việt Nam
