Service Engineer (HVAC/Chiller/Cooling System)

MISSION

• This position is accountable for installing, inspecting, maintaining, troubleshooting and repairing customer equipments for Cooling system.

• Field Service Engineer will maintain, retrofit, and provide technical support for all Schneider products, both in the shop and on site.

• Field Service Engineer will share and provide technical instruction and guidance to new and less experienced Field Service Engineer.

• He/She will perform warranty and recall work. Test circuits and equipment utilizing various tools and machines such as computers, software, workstations, circuit diagram, etc. Analyze malfunctions in equipment and interpret maintenance manuals, using knowledge of systems and electronics to isolate and correct issues.

• Field Service Engineer must be available to: respond to emergency calls and for intervention (24/7), maintain service equipment, tools and documentation, and identify sales opportunities.

• Any intervention will have to be prepared and performed in total respect of safety guidelines (prevention plan, protection equipment …)

• Education: University degrees – (Thermal/HVAC/Mechanical/Electrical/...)

• Working Experience: 3-5 years equivalent experience in a related field (HVAC/ Refrigeration/ Chiller...), preferably specialized in cooling system in Data center projects is a big PLUS.

• Key success factors: Safety mindset; Strong Customer orientation mindset; Willingness to learn new competencies (Technical, Digital, soft skills…), Collaborative & can do attitude with internal entities (Planners, Inside Sales, Technical Support…)

• Others: Good English in reading, writing, speaking; Good computer skill; Use all digital tools designed for SE FSR; Communication effectively; Teamwork

• Be able to travel as required.