Service Quality Control - Quản Lý Chất Lượng Dịch Vụ

Service Quality Control - Quản Lý Chất Lượng Dịch Vụ

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What We Can Offer

13th salary and Year-end Bonus Social Insurance and Healthcare Insurance Training and Development

Job Description

- Co-operating with relevant Department/Branch to implement Service Quality standards, Customer Service standards.
- Collecting, measuring, evaluating CS checking data, CS survey data.
- Training Customer Service Standards to Customer Service Employees.
- Making proposal action with purpose to improve standards and to meet Customer Satisfaction level.
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Job Requirements

- Graduated from University.
- At least 5 year of experience in Customer Satisfaction or at least being a Leader of Customer Service team.
- Good English communication and MS office.
- Presentation and information sharing skills.

Job Locations

Empress Tower, 138-142 Hai Ba Trung Street, Da Kao
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Shinhan Bank is one of the leaders in Korean financial institutes with more than 100 years of traditional prestige. We have more than 1,000 inbound branches and the largest customer base in Korea, and 50 networks in 14 countries.
We were the pioneer in Vietnamese potential market by establishing Shinhan Bank Representative Office in 1993. Two years later, we opened Shinhan Bank Hochiminh Branch. Our big milestone was marked in Nov 2009 with the opening of the first 100% foreign owned bank, named Shinhan Vietnam Bank. November 2011, Shinhan Vietnam Bank merged & acquainted Shinhan Vina Bank to become Shinhan Bank Viet Nam. The Head Office is located in Ho Chi Minh city, and 14 branches are in Ho Chi Minh, Ha Noi, Bac Ninh, Dong Nai and Binh Duong, Hai Phong, Thai Nguyen.

If you desire to build an extraordinary career with Shinhan Bank Viet Nam and believe that you can make a difference, we invite you to submit your application for the following post:

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Empress Tower, 138-142 Hai Ba Trung Street, Da Kao Ward, District 1, HCMC
500-999 staffs
 	  CHƯƠNG TRÌNH TUYỂN SINH THẠC SĨ QUẢN TRỊ THƯƠNG MẠI QUỐC TẾ - ĐẠI HỌC CÔTE D’AZUR (PHÁP)

CHƯƠNG TRÌNH TUYỂN SINH THẠC SĨ QUẢN TRỊ THƯƠNG MẠI QUỐC TẾ - ĐẠI HỌC CÔTE D’AZUR (PHÁP)

360 giờ học linh động, phù hợp với học viên vừa học vừa làm.

Bằng được công nhận bởi Bộ GD&ĐT Việt Nam do Đại học Côte d’Azur (Pháp) cấp có giá trị toàn cầu.

Cơ hội tìm kiếm học bổng Tiến sĩ tại Anh, Pháp và các nước khác dễ dàng hơn.