Seup Support Coordinator, Under 18’S Urgent job

Seup Support Coordinator, Under 18’SUrgent job

Địa Điểm Làm Việc: Hồ Chí Minh
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Các Phúc Lợi Dành Cho Bạn

Private premium medical insurance
20 days annual leave

Mô Tả Công Việc

About RMIT Vietnam

RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietnam is creating innovative research, teaching, and learning culture. We are committed to providing internationally recognised high-quality education and professional training for our students, clients, and members of the community.

As an internationally recognised Australian university based in Asia, RMIT Vietnam is assisting in the development of human resources capability in Vietnam and the region.

Degrees are awarded by RMIT University in Australia, allowing Vietnamese students to receive an overseas education without having to leave home. Given its international profile, RMIT Vietnam is also host to students from Australia and many other countries. All degree programs are recognised by the Vietnamese Ministry of Education and Training (MOET) and are subject to regulation by the Australian Tertiary Education Quality and Standards Agency. The academic programs span from vocational English through to undergraduate, post-graduate and Ph.D. programs. All teaching at RMIT Vietnam is in English.

RMITV is a leader in student experience and commits to a campus culture that is vibrant, engaging and supportive. The protection of children is a shared responsibility between all RMIT employees, students, contractors, volunteers, associates, and extended members of the RMIT community. RMIT recognises this responsibility and is committed to protecting all children and young people from harm or maltreatment and supporting them to access all opportunities available to them to develop, progress and live life free of trauma and abuse.

The Role

The SEUP U18 Support Coordinator is responsible for developing, implementing and evaluating a school strategy for student engagement and wellbeing that aligns with the RMIT Global approach and meets the needs of the Vietnamese context to provide an enhanced student experience for younger students. The Support Coordinator plays a key role in monitoring the health, safety, wellbeing, engagement, and academic progress of students under 18 years old (U18s) by encouraging them to seek support early, building rapport with disengaged students, and proactively reaching out to parents and carers to garner their commitment for support.

The SEUP U18 Support Coordinator will ensure ongoing delivery of support programs and a suite of social, wellbeing and life skills training, resources and activities with an aim to boost younger students’ resilience, engagement, personal growth, progress with studies, connection and sense of belonging.

The SEUP U18 Support Coordinator supports RMIT University’s commitment to the safety of all children and young people through ensuring the developed school strategy is in line with RMIT’s Child Safety Framework, and that SEUP practices adhere to RMIT’s policies and procedures.

Your Responsibilities

Ensure processes and practices reflect a child-focused lens, and prioritise the health, safety and wellbeing of children and young people at all times
Upholding RMIT’s commitment to the safety of all children and young people by modelling and championing the implementation of the RMIT Child Safe Framework.

Child Safety

Complete all training pertaining to child safety and related legislation to ensure up-to-date knowledge
Promote a culture of child safety in all areas of SEUP including academic programs, administration, communications, student engagement and support, student recruitment and marketing, and professional learning for staff to ensure awareness and compliance with both the rights of children and our responsibilities.
Identify, report and resolve complex student welfare issues in consultation with RMIT Vietnam SEUP Director, RMIT Vietnam Senior Manager – Wellbeing, RMIT Training Director - Wellbeing & Student Experience, RMIT Vietnam Safer Communities staff, and RMIT Vietnam SEUP and RMIT Training academic and professional support staff.

Pastoral Care

Conduct welfare interviews and liaise with staff, parents, and carers as necessary in the resolution of issues and development of support plans
Consult with RMIT counsellors and Safer Community staff as required to support young students who have been harmed or are at risk of harm.
Facilitate independent learning by assisting students to access Student Wellbeing, Academic Support and Experience resources and programs.
Address barriers that limit the help-seeking of ‘at risk’ students

Awareness and professional learning

Advocate for the needs of U18 students and report on initiatives in place to support them
Provides insights into possible gaps in or between services, progress made over time, challenges and tension points, best practice and continuous improvement
Work with data and stakeholders to identify emerging and unmet needs
Deliver regular staff briefings and share key learnings with colleagues and collaborate to develop solutions to meet those needs
Encourage the use of educational technology to engage different student learning styles
Develop approaches, deliver professional learning, share resources that support greater wellbeing literacy amongst students, staff and parents.
Liaise with colleagues across RMIT University and RMIT Training to discuss strategies, share resources and implement programming.
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

Skills and Experience

A Bachelor’s degree in a relevant field with subsequent relevant experience, or
At least 5 years of experience in a similar role within the relevant field such as education and or training
Fluent in Vietnamese
Significant experience in working with younger students (11-17 years) to support their mental health, social and academic development with targeted, evidence-based programming.
Demonstrated capacity to plan a program of engagement; develop and update education and awareness materials and review professional training and instructional documentation based on consultation with the RMIT Melbourne and RMIT Vietnam campuses.
Experience in collaborating with a diverse group of stakeholders.
Strong analytical and problem-solving skills alongside excellent organizational skills, including the ability to set priorities, manage time and meet deadlines and reporting requirements.
Demonstrated ability to work as an effective member of a team as well as the ability to exercise high levels of independence, judgement, and initiative.
Highly developed written and verbal communication skills, including the ability to interact and build constructive relationships with a diverse range of stakeholders and negotiate positive outcomes to complex issues in a large organisation.
Highly developed skills in working with individuals and families whose first language is not English.
Demonstrated insight into the sensitive subject matter relating to student wellbeing and inclusion, including issues such as child abuse, sexual harm, gender equity, mental health issues and disability.
Demonstrated knowledge and ability to apply the above skills in a culturally sensitive and appropriate manner and develop a network of external resources of support for child safety concerns.
Proven ability to form and maintain a network of contacts including the ability to build collaborative relationships across a broad range of stakeholders.
Well-developed negotiation, conflict resolution, relationship building and influencing skills.
Demonstrated ability to operate in a collegiate, inclusive and collaborative manner.


ELICOS/International student teaching experience
First Aid qualification


Our people make everything at the University possible. We encourage new approaches to work and learning, stimulating change to drive positive impact. RMIT exists to create transformative experiences for our students, getting them ready for life and work. You will be a part of a productive and collaborative team, who values working relationships and outcomes through open and inclusive planning, continuous information sharing and transparent work practices.


Competitive gross salary in meeting all the key selection criteria.
13th month bonus + private medical insurance (for you and your dependents) + annual health check.
20 days annual leave plus 5 days paid leave Christmas closure, plus public holidays and paid sick leave.
Unique opportunity to work within a multi-lingual, multi-cultural environment with creative and innovative committed colleagues.
Free use of onsite gym
Library on campus and online - access to RMIT Australia online library

To Apply

Please submit your CV and cover letter outlining your experience by clicking on the ‘Apply now’ link.

Applications Close:
19 Mar 2023 11:59 pm

Địa Điểm Làm Việc

702 Nguyễn Văn Linh, Tân Phong, District 7, Hồ Chí Minh, Việt Nam
Xem toàn bộ hồ sơ công ty

RMIT University Vietnam is a campus of Melbourne-based University RMIT - Australia's biggest tertiary institution. The largest offshore campus in the world, RMIT Vietnam offers programs from business and management to design and micro engineering, and boasts an impressive range of extra-curricular activities that encourage students to break new ground in their areas of interest.

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702 Nguyen Van Linh Boulevard, Tan Phong Ward, Dist.7, Ho Chi Minh City


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