Shift Manager

JOB SUMMARY

As part of our Operations Department, Cai Mep International Terminal is looking for a competent and experienced Shift Manager to manage all terminal operations during a shift in accordance with plans within the parameters of customer requirements, management direction and safe working practices to achieve maximum levels of productivity and customer service by optimum utilisation of recourses.

Working Time: 12 hrs on shift (Day/Night)

Working Location: Terminal at Tan Thanh Province, BRVT

Reporting: Execution Manager

WHAT YOU DO?

• Manage, motivate and instruct all operational team members, set priorities and structure tasks and goals.

• Provide effective organization and control of all terminal operations during designated shift period in order to meet planned objectives.

• Coordinate terminal planning and operations to ensure effective ship working programs are set and maintained to ensure vessels meet sailing or berthing deadlines.

• Liaise with Technical Department shift management to maximize equipment availability and effectiveness.

• Is responsible for efficient allocation of all shift operational staff and the cost-effective utilization of equipment resources to match the operational requirements of the terminal.

• Ensure that recognized safe working practices are utilized for all terminal operations and maintain effective implementation of safety policies and procedures.

• Provide first line of response for emergency situations and damage assessments.

• Provide terminal presence by maintaining significant visibility checks all quay side and yard activities continuously throughout shift and prepare operational reports as required by management.

• Maintain continuous operations by ensuring all shift operational staff use the “hot seat” changeover at shift changeover times and for operator rest break changeovers.

• Assist in the development of staff to ensure they perform at efficient and effective levels by monitoring performances taking appropriate action in order they reach full potential.

• Contribute to “on the job” training of supervisory staff and undertake other duties within capabilities as required by senior management.

• Ability to work in a shift system covering day, night, weekend, and holiday duty and if required working overtime.

• Identify, groom, and prepare the internal successors ready for the incumbent’s position and other lower key positions in the section or department within the time frame of employment term.

WHAT WE NEED?

• A Bachelor degree in Operations Management, Logistics, Business Administration or related discipline.

• At least 7 years or more of strong supervisory experience in container terminal operations environment, or similar, related industry. Previous experience as a foreman, supervisor, superintendent or other similar position would be expected as a natural progression to this position.

• Familiar with the strict implementation of international standards of safe working practices within marine, stevedoring and terminal operations.

• Conversant with the International Maritime Organisation (IMO) regulations for the on board segregation of hazardous cargoes and storage within a terminal area.

• Advanced computer skills with a sound understanding of modern terminal planning and control systems.

• An in-depth, comprehensive understanding of container terminal operations, especially vessel cargo logistics, hazardous cargo, break-bulk and special cargo handling requirements and equipment.

• Ability to work under pressure, anticipates potential problems and diagnoses, evaluate and resolve logistical problems as they happen in order to meet operational performance objectives and deadlines.

• Effective customer service skills.

• Provide leadership and ensure cooperation and support from employees and contractors in all areas of terminal operations to achieve operational objectives of the business using a teamwork approach.

• Effective negotiation and conflict resolution skills combined with good counselling and listening skills.

• Well-developed English oral, written communications and report writing skills.

• Previous experience of working in a multi-cultural environment in an overseas location is an advantage.

• Has a current Driving License.

• Requires capability to anticipate problems by recognizing the key issues in problems and creating contingency plans and alternative solutions.

BENEFITS & ALLOWANCES

• Competitive salary with annual performance review

• 100% gross salary during probation

• 20 annual leaves/year

• PVI Insurance for Employee & Dependants

• Opportunity to work in an exciting and challenging environment with a focus on personal development.