Site Manager (Based In Thai Nguyen)

• Responsible to meet the uptime performance commits

• Responsible for meeting installation schedule and upgrade schedule commits

• Responsible for site escalations and prioritizing responses to meet uptime commitment

• Manages all site communications including daily passdown to Onto and customer

• Ensure compliance with SEMV site requirements of all site team members

• Schedules and deploys all site personnel

• Lead twice daily status meetings (morning and evening) with customers

• Conducts twice weekly internal meetings with HQ support teams and service leadership

• Conducts weekly review meeting with engineering and customer

• Responsible for training local Field Service Engineers

• Responsible for monitoring and escalating Total Stocking Level replenishments at local site

• Stakeholder for monthly Operations committee meeting.

• Responsible for OT scheduling and site operating margins.

• Minimum 3 years managing a Service team of at least 5 staff with Profit and Losses responsibilities across multiple Lithography, Inspection, and Metrology disciplines

• Proven track record of establishing strong relationship with customers at working level customer a must

• Have a mindset of wanting to work with people not only within team but across functional group

• Bachelor’s Degree / Technical diploma in Engineering with at least 5 years in semiconductor industry

• Based in Hanoi / Thai Nguyen area

• Ability to speak Korean will be advantageous