SMB Account Manager

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Các Phúc Lợi Dành Cho Bạn

Attractive bonus scheme
Premium Healthcare plan for employee and family
Macbook Pro

Mô Tả Công Việc

About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and to enrich life through constant innovation. Over 1.9 billion monthly active users across the world are using one of our products to create and discover, to inform and be informed, to entertain and be entertained, to teach and to learn, and to inspire and be inspired. Our products are available in over 35 languages across more than 150 geographic markets. Our diverse global team has offices in more than 30 countries across Asia, the Americas, Europe and the rest of the world.

The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business. Our teams include Sales, Marketing, Operation, Account Managers, Agency and partnerships, and Marketing Science. GBS is a dynamic, entrepreneurial, and ambitious client group.

Responsibilities:
- Optimize and drive revenue of SMB accounts;
- Monitor the performance of his/her Book of Business. Timely communication with clients to defend revenue or discover new growth opportunities;
- Analyze the performance of priority accounts (problematic or top-tier advertise) and create optimization strategies and sell through. Optimization goals include:
+ Account scale-up
+ General creative tips and best practices
+ Bidding/Budget/targeting recommendations
+ Communicate top-up/budget increase with advertisers and encourage them to increase investment on TikTok ads.
+ Able to identify high-value opportunities and low-hanging fruit.
+ Tier BoB and apply different approaches to manage clients of each tier to drive revenue.
+ Remove ad review blockers for advertisers. Communicate effectively with customers and internal stakeholders(ads review, finance, product etc.) to ensure good customer experience.
+ Collaborate with internal resources (POC/Data/self-service PM/Ads platform/Ads delivery/Sales CRM platform) to develop product features/tools/delivery/account management strategy that empowers SMB customers and enhances AM work efficiency.
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Yêu Cầu Công Việc

- Excellent verbal and written Vietnamese skills;
- Bachelor's degree from an accredited institution, or must have reached college level with at least 2 years of prior work experience in a BPO and/or captive service organizations;
- Experience in Digital Marketing/Account Manager;
- Strong attention to detail and a proven ability to balance multiple priorities and meet deadlines;
- Experience working in a fast-paced, client-facing technical service environment supporting web-based products.

Địa Điểm Làm Việc

Ho Chi Minh

Về Chúng Tôi

About TikTok:

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul and Tokyo.
Join us! Challenge Yourself To Move The World!

For more information, please visit:
Company Website: https://www.tiktok.com/business/en
Career Website: https://careers.tiktok.com/

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Địa Điểm Công Ty

Level 6, Lim Tower 3, 29A Nguyen Dinh Chieu street, Đa Kao Ward, District 1, Ho Chi Minh City

Quy Mô Công Ty

20.000-49.999
nhân viên

CHƯƠNG TRÌNH THẠC SỸ TÀI CHÍNH QUỐC TẾ | ĐẠI HỌC J.M.LYON 3 (PHÁP) | VIỆN ĐÀO TẠO QUỐC TẾ - ĐẠI HỌC THƯƠNG MẠI

CHƯƠNG TRÌNH THẠC SỸ TÀI CHÍNH QUỐC TẾ | ĐẠI HỌC J.M.LYON 3 (PHÁP) | VIỆN ĐÀO TẠO QUỐC TẾ - ĐẠI HỌC THƯƠNG MẠI

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