Software Support Engineer

Địa Điểm Làm Việc: Hồ Chí Minh
Thương lượng 237 lượt xem - Hết hạn trong 1 ngày

Các Phúc Lợi Dành Cho Bạn

Competitive salary (100% salary during probation), 13th salary
Extra 24/7 Health and Premium accident Insurance (includes probation time)
Technical/Softskills Training and Development opportunities + Free English Classes

Mô Tả Công Việc

Exciting new opportunities exist in our team responsible for the Development and Maintenance of middleware software that is used as the basis of many products in our customers’ portfolio.

By joining the team, you have a chance to work with cutting-edge technologies in video delivery network. You will be a member of global support team, work with many different customers and partners around the world in contributing to the satisfaction of the customers.

Your responsibilities include but not limited to the following:
• Enjoy customer interaction and is challenged by trouble shooting in a complex environment
• Day-to-day service and support end customers and partners globally
• Give customer advice on how to use the system, provide troubleshooting support, corrective actions and root cause analysis
• Close cooperation with R&D and Solution Architects to find solutions and solve customer issues
• Participate in on-call 24/7 rota for customers Emergency cases
• Outgoing personality with a customer focus and right attitude to serve the customer.
• Actively contribute to our Customer satisfaction

At DEK Technologies Vietnam, you will live with Agile & Lean principles where employees are empowered at all levels to collaborate cross-functionally, to take pride in collective ownership, to improve yourself by continuously learning, practicing & sharing with others.
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

Must have:

• IT Background
• At least 2 years relevant work experience
• Good at English skills
• Good analytic and problem-solving capabilities
• Familiar with Linux environment
• Must be able to read and understand C/C++ Programming Language.

***Benefits

At DEK Technologies you will find yourself in an exciting career with:

• Attractive compensation and benefits
• Opportunities for short and long-term training/work oversea
• An excellent working environment in developing tomorrow’s features
• Open and honest culture where people are valued, treated fairly, trusted and empowered
• Training and career development opportunities
• 40 flexible working hours per week from Monday to Friday
• English classes 3 hours a week with qualified foreign teachers
• Extra 24/7 Health and Accident Insurance
• Annual health check-up
• Annual company trip & annual family day
• Activities such as; sport & music clubs, yoga & piano classes

Địa Điểm Làm Việc

Location 1 : No. 9 – 11 Dong Da street, ward 2, Tan Binh district, Ho Chi Minh city
Xem toàn bộ hồ sơ công ty

JOIN OUR WINNING TEAM!
DEK Technologies is a professional organization that places high value on people and the individual competence that they contribute. People enjoy working at DEK. They enjoy the team camaraderie, flexibility, opportunities for travel, and feeling part of the company's success.
Come and be proud to be an integral part of helping our international customers develop the latest products that are sold globally and used by millions of people around the world.
With offices situated in Melbourne Australia, Stockholm Sweden, Rome Italy, and Ho Chi Minh City Vietnam, you too can be a key part of our success.

At DEK Technologies you will find yourself in an exciting career with:
* Compensation & benefits:
- Attractive compensation and benefits you will love.
- Annual health check-up and Extra 24/7 Health and Accident Insurance applied from the 1st day of joining.
- Loyalty bonus for long-term employees such as Cash bonus, Gifts, Extra insurance, and Extra leave.
* Career advancement
- Onsite Program, Exchange Program and Office Transfer Program.
- Diverse offline and online technical workshop, soft skills training sessions and health talks.
- English courses taught by DEK’s English teacher.
- At DEK, there are many different possible career paths. You can also tailor one for yourself.
* Work environment
- 40 flexible working hours per week from Monday to Friday.
- Annual Trip, Family Day, Year End party, BBQs party, Team Building, Release Celebration, Mid-Autumn party, Christmas party, Thank You party, etc.
- Football Club, Badminton Club, Running Club, Music band, etc.

Xem toàn bộ thông tin công ty
No. 9 – 11 Dong Da street, ward 2, Tan Binh district, Ho Chi Minh city
500-999 nhân viên
Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

Bằng Thạc sỹ chính quy quốc tế từ Pháp, được bộ GD-ĐT VN công nhận

Mang tính ứng dụng cao và phát triển kỹ năng quản lý

Gia nhập cộng đồng Alumni (Doanh nhân, Chủ doanh nghiệp nhiều lĩnh vực)