South Region Clinical Application Executive

1. Clinical Application

- Schedule daily visits and meetings with potential clients in assigned territories to understand their needs, including their current systems, demands, and budgets.

- Cultivate and maintain close relationships with clients for future sales opportunities.

- Deliver effective presentations, demonstrations, and on-patient demonstrations (OPD) to create new business opportunities.

- Verify prospect information to maintain accurate records in the Salesforce system.

- Provide configuration consulting to customers based on their demands.

- Support distributors with technical responses, product related issues, and tender processes.

- Conduct product, procedure, and soft skill training to distributors and customers.

- Coordinate with the Supply Chain Management department to conduct product demonstrations.

- Represent the company at exhibitions and conferences.

- Collaborate with distributors to address user demands, complaints, and objections.

- Gather feedback from customers and share it with internal teams and distributors.

2. Business management

- Continuously review Key Account Management (KAM) results in the assigned territory. Renew target High Potential (HP) accounts in a timely manner and implement effective tactics to achieve targets.

- Optimize efficiency and effectiveness for demo assets, minimizing overdue items.

3. Market research

- Work closely with the marketing department and Field Service Engineers (FSEs) to understand the market and potential clients.

- Analyze competition by gathering current market information on pricing, products, and competitors’ activities. Provide relevant information to Line Managers for timely decision making.

4. Regional business expansion

- Support line managers in collaborating with distributors in the assigned territory to strengthen the salesforce, expand the market, and enhance clinical support activities.

5. Marketing support

- Assist doctors in understanding product usage during congresses, workshops, and other events.

- Address customer requests related to products during events.

- Provide strategic support to Healthcare Professionals (HCPs) and key societies.

6. Others

- Fulfill any additional responsibilities assigned by the Line Manager.

- More than 3 years of experience of medical device industry is preferred.

- In depth knowledge of medical device market (preferrable Endoscopy or/and Laparoscopy);

- Bachelor’s degree and above in biomedical engineering, pharmacy.

- Time management skill

- Communication skill

- Basic management skill

- Fluently speaking in English (TOEIC 650)

- Computer's skill (Word, Excel, PPT, Teams)

- Clinical Knowledge: A strong understanding of clinical practices, medical terminology, and healthcare environments.

- Customer Focus: A strong commitment to understanding and meeting the needs of healthcare providers and patients.

- Compliance: Ensuring to follow all applicable laws and regulations. This includes industry specific regulations.

- Based in HCM but frequently engaged in business trips to other areas (more than 2 times a month)