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Attractive salary, 13th month salary, Meal Allowance, Parking Allowance,...
Company Activities: Summer holiday, Year-end party, Team building…
Social and Unemployment insurance regulated by Vietnam Labour Law, 24h Insurance, Health Insurance
Mô Tả Công Việc
* Customer Services duty:
- Responsible for service operational tasks: preparing welcome flower, breakfast, birthday cake, newspaper, shuttle bus service, parking management for SR tenant, paper work and support on other tasks as per request
- Handling customer complaints/ incidents
- Planning and holding monthly event for customers
- Coordinate with Front Office, Housekeeping and related teams to improve the service and support in any issue which are related to service
- Composing sales contracts, quotation, all documents for sales activities. (If require)
- Supporting sales team in documents of sales activities, filling systems
- Supporting the sales team in Sales application processing, ensuring document qualification and service guarantee
* Other duties
- Support other department activities as required.
- Other tasks or responsibilities as assigned by Team Leader, General Director.
Xem toàn bộ Mô Tả Công Việc
- Responsible for service operational tasks: preparing welcome flower, breakfast, birthday cake, newspaper, shuttle bus service, parking management for SR tenant, paper work and support on other tasks as per request
- Handling customer complaints/ incidents
- Planning and holding monthly event for customers
- Coordinate with Front Office, Housekeeping and related teams to improve the service and support in any issue which are related to service
- Composing sales contracts, quotation, all documents for sales activities. (If require)
- Supporting sales team in documents of sales activities, filling systems
- Supporting the sales team in Sales application processing, ensuring document qualification and service guarantee
* Other duties
- Support other department activities as required.
- Other tasks or responsibilities as assigned by Team Leader, General Director.
Yêu Cầu Công Việc
- Communication, Problem-solving skills;
- Creative thinking, to be able to come up with new ideas to improve customer service standards;
- University degree or higher
- Fluently Japanese or English is a plus point
- Good at MS Office
- Having experience in customer service or similar job is a plus
- Creative thinking, to be able to come up with new ideas to improve customer service standards;
- University degree or higher
- Fluently Japanese or English is a plus point
- Good at MS Office
- Having experience in customer service or similar job is a plus
Địa Điểm Làm Việc
54 Đào Tấn, Ba Đình, Hà Nội, Việt Nam
