SR Customer Service Staff

Địa Điểm Làm Việc: Hà Nội
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Attractive salary, 13th month salary, Meal Allowance, Parking Allowance,...
Company Activities: Summer holiday, Year-end party, Team building…
Social and Unemployment insurance regulated by Vietnam Labour Law, 24h Insurance, Health Insurance

Mô Tả Công Việc

* Customer Services duty:
- Responsible for service operational tasks: preparing welcome flower, breakfast, birthday cake, newspaper, shuttle bus service, parking management for SR tenant, paper work and support on other tasks as per request
- Handling customer complaints/ incidents
- Planning and holding monthly event for customers
- Coordinate with Front Office, Housekeeping and related teams to improve the service and support in any issue which are related to service
- Composing sales contracts, quotation, all documents for sales activities. (If require)
- Supporting sales team in documents of sales activities, filling systems
- Supporting the sales team in Sales application processing, ensuring document qualification and service guarantee

* Other duties
- Support other department activities as required.
- Other tasks or responsibilities as assigned by Team Leader, General Director.
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

- Communication, Problem-solving skills;
- Creative thinking, to be able to come up with new ideas to improve customer service standards;
- University degree or higher
- Fluently Japanese or English is a plus point
- Good at MS Office
- Having experience in customer service or similar job is a plus

Địa Điểm Làm Việc

54 Đào Tấn, Ba Đình, Hà Nội, Việt Nam

LOTTE Coralis Vietnam Co., Ltd, a subsidiary of Lotte Group, is currently the investor of Lotte Center Hanoi project at a fantastic location in the center of Hanoi. Lotte Center Hanoi will be the surprising first step in enhancing the global standing of Vietnam and raising Hanoi’s profile with best-view observatory deck, 5-star hotel, world-class serviced residence, prime grade intelligent office, luxurious department store and premium mart. The thrill of experiencing Lotte Center Hanoi for the first time will transform into reality what was possibly imagined and will unfold in front of one’s very eyes.

Xem toàn bộ thông tin công ty
23F, East Tower, Lotte Center Hanoi, No. 54 Lieu Giai Street, Cong Vi, Ba Dinh, Hanoi
100-499 nhân viên
Ms. Linh
Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

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