Store Manager

Main Responsibilities

• Responsible for implementing and completing sales targets of store

• Proficient in product knowledge and provide guidance to sales staff and support staff at the store

• Ensure compliance with full, correct and timely implementation of promotions to consumers

• Ensure the highest quality customer service by providing products and services that satisfy customers, and effectively handle customer feedback

• Comply with product date reversal, inventory management and statistics on near-dated, expired and damaged goods, reporting daily to management and taking appropriate action.

• Place orders and ensure goods are always complete. Strictly comply with standards related to product display (according to Planogram) as prescribed.

• Make sure for food hygiene and safety. Maintain a clean, professional, friendly image inside and outside the store.

• Absolutely comply with the transfer of sales proceeds to Vinamilk according to regulations.

• Manage information and analyze data, business results of stores, sales staff

• Control operating costs related to store (such as electricity, water...)

• Responsible for professional training and guidance for sales staff including sales (online-offline), cash and goods management, inventory, and sales system operation.

• Increase revenue by increasing the number of customers and the number of goods sold as well as the average sales per invoice of the store;

• Identify and develop potential customers;

• Manage Store staff, ensure no conflicts occur, and promptly report to superior management

• Implement reporting regime according to Vinamilk regulations: daily, weekly, monthly reporting...

• Perform other Store-related tasks when assigned by superiors

Qualifications

• 5+ years of experience with work field with a minimum of 1+ year of experience managing supermarket sales or large-scale retail companies in the market

• Good experience and knowledge in retail sector

• Grasp product knowledge quickly, be nimble and agile

• Ability to quickly develop relationships to address complex problems.

• Critical thinking with communication skills

• Business-driven and planning mindset