Student Care Officer

Thương lượng 418 lượt xem - Hết hạn trong 9 ngày

Các Phúc Lợi Dành Cho Bạn

13th month salary
12 day leave per year
Trained by a team of experienced professionals

Mô Tả Công Việc

- Department: Service
- Reporting line:Service Manager
- Working hours: 44 hours per week
- Working location: As assigned by Line Manager
- Salary: 7,500,000 - 9,000,000 +Incentives

● Be the main touchpoint and build a strong relationship with Parents through regular face to face,phone call and email interactions
● Conduct parent touchpoint appointments (parent orientation, parent session, progress updates, graduation)
● Do monthly student's progress update phone call with parents
● Ensure parent & student are well supported from the beginning until the end of the course by foreseeing parent concerns, problem solving issues, handling complaints within campus
● Interact with teachers on a daily basis to ensure student’s learning progress at campus and notify parents when there are concerns
● Collaborate with admission to ensure new student and parents’ onboarding, renewal and referral opportunity
● Support Service Manager to ensure scheduling efficiency within campus
● Ensure systems data compliance within campus
● Supporting general campus tasks and events
● Create a fun, safe learning environment for all students
● Work on trial class for potential new student
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

● Familiar with and enjoy doing customer service in education
● Written and Verbal English proficiency of 6.5 and above (no need for certification, CV must be in English)
● Passion for education, growth mindset and positive energy
● Highly organized, proactive problem solver and attentive to details
● Great interpersonal skills & customer service oriented
● Able to work in rotate shift and weekends

Benefits
● Competitive salary and commission scheme.
● 12 days of annual leave.
● Training and coaching sessions.
● Team building, birthday party, 13th month salary, etc.

Địa Điểm Làm Việc

Ho Chi Minh, Ho Chi Minh City, Vietnam

Programming courses for students from 5 to 17 years old
250,000 students have already studied at Algorithmics in 55 countries around the world, including America, Japan, Spain, and India,…

Xem toàn bộ thông tin công ty
204C Nguyen Van Huong, Thao Dien Ward, Thu Duc City, HCMC
100-499 nhân viên
HR Department
Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

Bằng Thạc sỹ chính quy quốc tế từ Pháp, được bộ GD-ĐT VN công nhận

Mang tính ứng dụng cao và phát triển kỹ năng quản lý

Gia nhập cộng đồng Alumni (Doanh nhân, Chủ doanh nghiệp nhiều lĩnh vực)