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Mô Tả Công Việc
Specific responsibilities include:
o Provide complete and accurate information to students and their families about all aspects of studying overseas, either face-to-face, online or over telephone
o Understand prospective students’ needs and abilities and advise them on their study options
o Assist students with enrolment and visa application procedures
o Keep up to date with destination country regulations, including visa regulations
o Support clients throughout the application process and maintain a high level of communication with them
o Ensure that the students have a thoroughly successful study experience in order to maximize customer satisfaction and referrals
o Take part in promotional events or presentations, both in and out of office
o Attend training sessions from Koru’s education partners
o Create and update a clients database, maintain records and perform various administrative duties
Yêu Cầu Công Việc
- Excellent English language skills, both oral and written
- A minimum of two years’ experience in the overseas studies consultancy industry
- Good knowledge of overseas education systems, particularly Australia, New Zealand, Canada and the UK
- Well-organised, able to work as part of a team as well as independently
- Excellent communication and relational skills
- Passionate about helping young people through education
- Committed to providing the highest quality customer service
- Flexible, has initiative and problem-solving ability
- Strong sense of responsibility and dedication
- Maintain at all times professional and ethical behaviour