Supplier Quality Manager

* This role will be working temporarily at LEGO temporary office in District 1, HCMC (shuttle bus is provided from Bien Hoa, Binh Duong to the office) and be relocated to Binh Duong in 2025

* We think it’s important that you’re in control of your data and as part of the recruitment process; Your direct application at https://bit.ly/3QAhGTb will be prioritized.

Core Responsibilities

+ Operative part:

• Assessing and auditing new suppliers to support sourcing for LEGO LMV

• Approving supplier SPA documents to secure successful mass production for novelty products

• Actively handling claims with suppliers and set up corrective actions

• Performing supplier audits, identifying non-conformities and areas of potential risks

• Supporting and developing suppliers in establishing effective improvement programs

• Establishing and implementing incoming inspection procedure and internal NC material handling process

• Creating SQM quality documentation to ensure adherence to global SQM processes and procedures

• Gathering, analyzing, monitoring, measuring and reporting the performance data of suppliers

• Keeping the team motivated and achieve high level of satisfaction

• Engaging with stakeholders, gathering feedback and improve service

• Other tasks assigned by leader

+ Tactical part:

• Care about this commodity from global perspective

• Responsibility of expertise in category

• Assure knowledge sharing world-widely

• Run big incidents or complex projects within category

• Secure standardization across global teams

• Responsible for quality planning

• Secure collaboration between sites

• Builds close link between the procurement category responsible, engineering, R&D and SQM

• Define Supplier quality handbook

• Define development activities

• Assuring specifications are ok, communicated and aligned

• Assuring quality requirements in contracts and support handling FSC issue for P&P suppliers

• Reporting on performance

• Escalation at underperforming

• Collaboration with procurement on sourcing decisions

Play your part in our team succeeding

In this role, you will play responsibility covers Supplier Quality Management within Global SQM department, responsible for Printing & Packaging, Resin & Master Batch categories. Focus on supplier preventive quality management in novelty projects, new supplier sourcing, new material introduction, supplier daily management and supplier development etc.

Do you have what it takes?

• Proven experience in quality functions or technical background

• Track record in leading audit and full knowledge in Supplier quality management

• Demonstrate functional expertise e.g. Quality tools as well as potential to grow as a leader role

• Proficiency of English skill

• Prefer profound industrial knowledge of printing and packaging or chemical industry of resin and Master Batch

• Project management experience

• Six sigma greenbelt or blackbelt

• Cross culture working experience

• Be proactive and drive for change

What’s in it for you?

Here are some of what to expect:

• Family Care Leave – We offer enhanced paid leave options for those important times.

• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

• Wellness – We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.

• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

• Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

• Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. The hiring team will discuss the hybrid work policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

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