System Administration Supervisor

To assist System Administration Assistant Manager in managing the Company’s IT infrastructures and its operations to ensure the entire company’s IT environment and business applications can always function properly and securely. Deliver a high quality of services to enhance the function of infrastructures, operation and meet internal customer’s expectations.

- Enhance daily IT operations

- Lead and coordinate the troubleshooting process

- Find opportunities for further optimize the IT infrastructure and operations

- Enhance Back up for System Administrators in critical technology areas

- Prepare documentation and reports including but not limited to manuals, test guides, project plans and work breakdowns

- Develop and suggest the recommendations for supporting implementation and continuous improvement to the team and department

- Execute the strategic and midterm plans of IT

- Work in partnership with internal and/or external stakeholders to design, manage, test and seek agreement on development systems solutions to meet the needs of the business

- Review and verification of technical documents created by the BA team

- Coordinate with other team to accomplish business requirement

- Another task will be assigned by line manager or department head

Qualification

University Degree majored in Computer Science, Information Technology or any related major

Work Experience

- Minimum 04 years working experience in IT infrastructures, operations or technical support environment.

- Experience in SAN, NAS system (San Switch, LUN, Host, add disk…)

- Experience Linux systems: Lib, kernel, LVM. Shell script

- VMware system: ESXI host, Vcenter, cluster, LACP VMware switch

- IBM Power system: HMC, AIX

- Practical experience with Docker containerization and Kubernetes Implementation

Knowledge

- Good understanding of TCP/IP, UDP, HTTP, SSL/TLS and DNS

- Good knowledge of design patterns, system architecture, and best practices

- Good knowledge of Virtualization

- Good knowledge middleware, Webservices

- Good knowledge of Window/UNIX/Linux operating system including troubleshooting and system hardening

Skills

- Process Optimization

- Automation and scripting

- Troubleshooting skills

- Security and monitoring

- Jenkins

- Kubernetes

- Docker

- Elasticsearch

- VMware, SAN, basic network, Firewall

- Patching OS Communication skills

- Time management

- Teamwork

- Collaboration skills

- Relationship building

- Can use English