What We Can Offer
The role & key responsibilities
Ensures the availability, reliability, security and scalability of RMIT Vietnam server and service hosting infrastructure, major on Windows platform, with a minor focus on Linux platform and related application and services running on these platforms to meet business demands, especially applications and services related to Student Experiences;
Prioritizes and responds in a timely manner to support tickets raised by Helpdesk or network monitoring system that relate to server and services hosting infrastructure and services hosted on this infrastructure. Provides support for all problems and coordinates with other team or vendors to fix escalated issues;
Develops and maintains accurate documentation for system manuals, procedures and policies, including disaster recovery plan, for the server and hosting service infrastructure and hosted services on these platforms that the team is accountable for;
Monitors and provides system performance statistics and utilization and reports on regular basic and as required. Proactively pin-points any potential problem on the server and service hosting infrastructure and application and services running on these platforms; finds the root cause and applies solution to rectify such problem.
Participates in projects identified by the IT Infrastructure Manager to support the information technology objectives of RMIT Vietnam. Researches, develops and implements new systems and technologies that fit to and/or benefit RMIT Vietnam business;
Prepares training material and delivers support training to Customer Services team for systems managed by the group when required;
Managing various applications based on various scripting and programming language such as vbscript, powershell…; Using scripting languages for system operation automations tasks;
Managing multiple platforms network environment including Windows, Linux/Unix and networking services like DHCP, DNS, NTP, RADIUS, IIS, ASP.NET; Administering Windows Infrastructure services such as Active Directory, File and printing services, SQL Server database system;
Operate and monitor backup jobs with Commvault backup system.
Ready to work overtime onsite and take on-call 24/7 shift whenever there is demand.
A tertiary qualification in an IT related discipline;
Recent MCSE certificates for latest Microsoft Windows technologies
At least 4 years experiences in system administrator position or equivalent,
Demonstrated extensive experience in designing, implementing and managing high load Windows/ Linux based web and application hosting environment, host and service clustering, among other common corporate services: AD, radius, filesharing, web etc;
Demonstrated experience in setup and managing Windows/Linux/UNIX host on enterprise infrastructure such as integrating with Windows network environment, running on virtualization platform and attaching to NAS and/or SAN storage;
Able to interact with business and technology stakeholders to achieve a desired outcome.
Unique opportunity to work within a multi-lingual, multi-cultural environment with creative and innovative committed colleagues.
Attractive salary from 21,600,000 VND gross/ month + allowances
13th month Tet bonus
Private premium medical insurance
20 days annual leave, 10 days sick leave per annum
Education fee support for staff dependents after a qualifying period
English proficiency requirements
If English is not your native language then you will be required to demonstrate a minimum English language proficiency standard at a Linguaskill Upper Intermediate level (Linguaskill score 160), equivalent to IELTS (General) 6.0. RMIT Vietnam will require you to complete a Linguaskill test to assess your level of English before an offer of employment can be made.
How to apply
Click on the ‘Apply Now’ link. Applications close on 10 October 2020.