Teacher Recruitment & Welfare Manager

RESPONSIBILITIES

1. Recruitment Duties

- Liaise with all LLV business lines to establish immediate and projected recruitment needs;

- Directly involve in recruitment process, including but not limited to: job advertisement, CV screening, offer preparation & negotiation,...

- Monitor recruitment metrics (time-to-fill, source effectiveness, quality of hire) and propose improvements;

2. Teacher Support & Welfare

- Oversee onboarding and induction processes for new teachers, ensuring smooth relocation and integration;

- Maintain sufficient contact with teachers, existing and new, to assist with any contractual/visa/work permit interpretation or concerns;

- Maintain proactive communication with teachers to address welfare, contractual, or performance-related concerns;

- Collaborate with Academic Managers on non-academic evaluations and performance tracking;

- Promote an environment that will assist in the retention of existing teachers (i.e. remain positive, encouraging, and supportive throughout teachers’ tenure/ suggest any policy changes that might encourage higher teacher retention);

- Prepare and deliver HR Induction to new teachers before every academic year;

3. Market Research & Teacher Source Development

- Monitor market trends and competitors’ employment packages to develop and ensure LLV’s packages remain competitive;

- Review and refine policies, procedures, and workflows to enhance operational efficiency;

- Provide regular recruitment updates and market insights to senior management and business units;

4. Budget Management

- Develop, monitor, and manage the TR annual budget, ensuring efficient allocation of resources for recruitment campaigns, onboarding activities, and teacher engagement programs;

- Track and control expenditures to stay within approved budgets while maintaining quality and effectiveness of recruitment and welfare initiatives;

- Prepare budget forecasts and provide regular financial reports to the Head of HR and BOM.

5. Team Management

- Lead, coach, and develop the TRW team to achieve recruitment and retention goals;

- Set team KPIs, monitor performance, and ensure service excellence across all business lines;

- Provide training, guidance, and performance feedback to ensure the team’s professional growth;

- Collaborate with HR teams and Academic leadership to forecast teacher manpower needs based on business expansion plans.

6. Recruitment Management

- Design the TR strategic planning and yearly actions plan and TR budget to meet the recruitment targets based on market analysis and searching;

- Do branding initiatives to raise brand awareness in Teachers labor market within Viet Nam and overseas market;

- Design the Teacher Pay structures and benefit policy in alignment with market trend and ensure competitiveness of LLV;

- Liaison with Head of HR in dealing with welfare for Expat employees, for Teachers and management positions (if any);

- Working location: 34T Hoàng Đạo Thúy, Hà Nội

- Working time: 8h30 - 17h30, Mons - Fri

ESSENTIAL:

- Bachelor’s degree in any field;

- At least 3-5 years of experience in teacher or expatriate recruitment, including 2–3 years in a managerial or supervisory role;

- Excellent leadership, communication, and stakeholder management skills;

- Excellent written and communication English;

- Ability to work cross-functionally and manage multiple priorities in a fast-paced environment;

- Strong interpersonal skills, active listening, and the ability to negotiate offers effectively with candidates and teams;

- Ability to conduct research, analyse data, and solve problems to create and improve hiring strategies.

DESIRABLE:

- Having strong understanding of Vietnam’s labour code, immigration regulations for foreign nationals;

- Having worked in an international working environment;

- A deep understanding of compensation and benefits, and familiarity with local labor laws.