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Mô Tả Công Việc
Handling of business cases in the area of air cargo export/ import shipments and delivering of shipments Creates SOP’s (Standard Operating Procedures)
Pricing and calculation; makes offers to customers and partners
Accepts offers and optimises the organisation of transport
Price negotiations with airlines and General Sales Agents (GSA)
Selection of service provider
Responsible for position results of shipments
Compiles and/or control the monthly bordero report for his/her team
Monitors the completion of procedures for dispatching and delivering of shipments (entering electronic data, cover of insurance etc.)
Keeps contact with agents
Development of new lanes
Trouble Shooting - adjusts complaints and handles claims together with legal department
Issues obligatory instructions and information in his/her field of responsibility and monitor the work
Optimizes the service-level
Arranges the training of the teammates and trainees
Knowledge of the standard operation procedures and systems like AS 400, S.P.O.T.
Knowledge of loadability in aircraft and of ULD (Unit Load Device)
Yêu Cầu Công Việc
Qualifications/Experience: at least 2 years in air cargo business
Special Knowledge:
- Computer basic knowledge, MS Office
- AS 400 user know-how
- S.P.O.T. user know-how
- IATA-Training for Dangerous Goods Regulations (DGR)
- English language
Personal qualification
- Team Player
- Leadership skills
- Commercial thinking
- Initiative
- Responsible
- Loyal