Technical Advisory Services Executive/chuyên Viên Tư Vấn Dịch Vụ Kỹ Thuật

1. Objective of the function:

• Provide quality technical service to brands and customer, support Sales team to develop a profitable sales argument in favour of Amann offer by conducting the technical training, seminar, thread and sewing condition recommendation, technical onsite support to Amann’s customer

2. Main responsibilities:

• Managing technical support in sewing and embroidery solutions

• Conducting thread & machine audit, training programs, workshops, consumption analysis, coming under Amann sewing & embroidery solutions

• Promoting the Company top of the line products to customers by using the Technical Advisory Support concept.

• Using high level of technical input to build very strong business relationships with development/ production/ quality assurance personnel in customer organization

• Delivering technical presentations & conduct technical seminars to key customers as well as brands in order to build a strong image for Amann technical services

• Supporting new product launch and penetration in the market place

• Day to day interaction with the sales person to ensure that everybody works in the same goals.

• Advising complaint handling guidance/ assistance for the sales/ QA whenever required

• Training the sales team on the technicalities of threads, machine applications

• Manage & maintain lab equipment (Sewing & Embroidery machine)

3. Applied rules, regulations, authorities:

Amann Group Code of Conduct

Company policies and regulations

• University degree/college in garment/textile or related field.

• At least 5-year experience in garment/textile, leather & shoes industry or related industry with experience in product development, production.

• Computer, Microsoft words and excel skill

• Experience in Leather & Shoes industry is plus

• Fluently in communication & negotiation skill (both English & Vietnamese)

• Chinese speaking is plus

• Willing to travel (Vietnam or oversea)