Technical Business Analyst

- Understand Supply Chain business, especially Transport operations to provide excellent IT service delivery to business

- Participate in TMS setup, system testing, user training, UAT support and other deliverables of TMS deployment projects

- Support daily TMS related issues & user queries, so that Operation can use TMS properly and effectively

- Drive TMS usage KPI through reporting and process improvement

- Support system change requests and coordinate with requester to implement per Change Management process

- Explore new system functionalities and new technologies (RPA, Power BI, etc.) in order to support Transport Digitalization

Must-have

- Bachelor's Degree in Computer Science, Logistics, or related disciplines

- 3–5 years of experience in IT industry – either as IT System Supervisor, Transport Solution Consultant, or Business Analyst

MS Office skills – Word, Excel, PowerPoint, MS Project, Visio and Collaboration tools

- Intermediate knowledge in Network topologies and System designs

- Experience in system configuration & testing, interface design, reports development

- Logical thinking with good programming skills & SQL queries

- Good command of English

- Ability to work under pressure and multi-tasking when needed

- Enthusiasm and Carefulness, to be right at first-time

- Innovative mindset, able to take initiative in process improvement, system enhancement

- Flexibility & reliability – minimal supervision required

- Strong communication skills both written and verbal, to be able to cooperate with cross-department teams

Nice-to-have

- Experience in the Supply Chain Industry and/or Transport operations

- Knowledge of IT product life cycle

- Work experience in an international corporation