What We Can Offer
Fix Bonus & Performance Bonus
Social and health insurance based on Vietnam regulation, and extra Insurance.
Oversea training opportunities
Job Description
1. Daily tasks:
Answer incoming calls/emails and provide 1st support to end-users.
Mainly responsible for managing, operating, troubleshooting the server system (AD, SCCM, Hyper-V, Fire-wall…)
Make proposal and implement for installing/upgrading server/storage system (Hardware/Software)
Assist other SEs in maintenance other IT infrastructure devices
Assist in IT fix assets inventory
2. Other: Perform other tasks following IT manager’s request.
Read full Job Descriptions
Answer incoming calls/emails and provide 1st support to end-users.
Mainly responsible for managing, operating, troubleshooting the server system (AD, SCCM, Hyper-V, Fire-wall…)
Make proposal and implement for installing/upgrading server/storage system (Hardware/Software)
Assist other SEs in maintenance other IT infrastructure devices
Assist in IT fix assets inventory
2. Other: Perform other tasks following IT manager’s request.
Job Requirements
1. Education level:
Have certificate, deep knowledge and understanding about Windows/Network/Cloud/Security …etc. system
Bachelor’s or University’s Degree in IT and/or Telecommunications.
Can communicate in English/Japanese (both speaking and writing) (Japanese is an advantage)
2. Working experience:
Have experience (at least 2 years) in IT customer service.
Have experience managing, operating, troubleshooting big server system.
Have experience in working with Japanese customer is an advantage.
Have experience in Scripting and Task automation: Windows Script (VBS, PowerShell), Microsoft Office Script (Macro - VBA) is an advantage.
3. Soft skills:
Hardworking, attention to details and willing to learn new things.
Strong Problem-solving skills.
Have the ability to work independently as well as part of the team.
Flexible working time: can work in shift/over time/at weekend/on holidays
Have certificate, deep knowledge and understanding about Windows/Network/Cloud/Security …etc. system
Bachelor’s or University’s Degree in IT and/or Telecommunications.
Can communicate in English/Japanese (both speaking and writing) (Japanese is an advantage)
2. Working experience:
Have experience (at least 2 years) in IT customer service.
Have experience managing, operating, troubleshooting big server system.
Have experience in working with Japanese customer is an advantage.
Have experience in Scripting and Task automation: Windows Script (VBS, PowerShell), Microsoft Office Script (Macro - VBA) is an advantage.
3. Soft skills:
Hardworking, attention to details and willing to learn new things.
Strong Problem-solving skills.
Have the ability to work independently as well as part of the team.
Flexible working time: can work in shift/over time/at weekend/on holidays
Job Locations
Unit01-03, 17th Floor, Keangnam Hanoi Landmark Tower, Nam Tu Liem Dist, Ha Noi
