Technical Manager – Mineral

Mô tả công việc

• Provide good technical support to all teams including lab team, customers services team and sales team.

• Expand lab capability to meet client's requirement

• Improve quality and productivity of the lab performance.

Apply new test methods/ regulations/ clients’ manual and have proper update/ training to all relevant teams. Receive and review of Client’s instruction for testing.

Responsible for quality management system or requirement of ISO 17025, 9001. (SOP, forms, guidelines, quality database update, etc.)

In the first two years, it is necessary to understand the structure of the laboratory and the analytical characteristics of each analysis group: wet analysis, specprometer analysis, XRF analysis, and CS analysis.

Daily random review on analysis files or direct check analysis on the equipment to evaluate the accurate of the test.

Yearly review all the SOP, document to upload new thing basing on the requirement from original of the method or from SGS global or technical requirement.

Prepare reports for SBU manager as requested in a timely manner and perform other tasks as requested by the SBU manager.

Provide training requirements for new staff/ new comer

Provide technical advice, informative support and review report for the Lab

Cooperate with other team such sale team, CS team, admin team to support them on technical issue.

Investigate complaints/ claims, lead CS team to settle complaints/ claims with clients and have proper actions to improve the situation.

Support sales team in organizing seminar/ training course for clients.

Keep all the equipment in good condition to run the test and do the maintenance on time.

Requirement:

• Master of Chemistry or equivalent Graduated

• Over 2 year experiences working in laboratory as leader or higher

• Trained or experienced in ISO 17025 and ISO 9001

• Good communication both in Vietnamese and English

• GBA grade over 3.3

• Knowledge CAD, PPT, VBA and coding, SLIM or Lab Management System.

Phúc lợi:

- Được đi du lịch 1 lần trong 1 năm

- Quà chúc mừng sinh nhật

- Cung cấp máy tính cho nhân viên

- Chương trình chăm sóc sức khỏe cao cấp dành cho nhân viên và gia đình của họ

- 18 ngày nghỉ phép có lương

- Được review 1 lần trong năm