Technical Sales & Service Engineer

Responsibilities:

• Achieves own and team’s sales and profit targets.

• Identifies and develops potential for business growth opportunities.

• Assures high level technical support to the customers before, during and after sales according to Atotech’s strategy: “best local service“.

• Liaises with technical and support staff regarding technical aspects of proposals, trials and installations.

• Manages existing customer accounts in term of customer satisfaction.

• Provides annual sales forecast and budget in line with target agreement.

• Monthly, Quarterly and Annual Market updates report on new customers, projects, business opportunities, competitors, etc.

• Supports other ream members to achieve individual and team targets.

• Immediate reporting of important issues (service, operational, HR) to direct senior level, propose solutions where possible.

• Other duties reasonably relating to this position.

• SAP and product forecast / stock for each PG

• TDS of PG responsible and translation (especially FEC)

• PG customer presentation

• Collect all information about market of each PG (customers, competitors etc.)

• Collect all technical information in customer production lines.

• Workshop attendance in Asia / WW

• Keep contact with WW / Asian PMM and exchanged information.

• Highly technical responsible for PG and give advice to colleagues and customers.

• CHEMICAL BACKGROUND IS A MUST

• Min bachelor’s degree in engineering or science, chemistry field preferred.

• Good communicator, successful track record in sales and management of chemical products (knowledge of general metal finishing industry is an advantage).

• Creative, dynamic, and resourceful with good sales and marketing capabilities.

• Readiness to travel domestically and internationally for customer visits and training purposes.

• Demonstrates ability of working in team to successfully meet client expectations.

• Good level of common office software.

• Problem solving skill: intermediate.

• Committed with integrity and initiative.

• Communication skill: intermediate.