Technical Specialist

Thương lượng
Urgent

Hết hạn trong 3 ngày
1174 lượt xem
Hồ Chí Minh

Mô tả công việc

Objective: • To achieve and maintain a high level of customer satisfaction by managing all service related technical matters professionally and efficiently. Key tasks and responsibilities: • Monitoring and handling of all technical car problem cases in HCMC and Hanoi • Support Technician team with fault diagnostics • “Flying doctor” to support diagnostics in critical car-down cases • Creation and handling of technical PRMS tickets from all Porsche branches to ensure fast support/ feedback from headquarters (received tickets must be processed within 2 hours) • Provide regular updates about common technical car issues to After Sales team, including Technical Issue Monitoring reports (TIM) • Reporting of common technical problems to Porsche Asia Pacific (PAP), including Porsche Quality Analysis Reports (PQA) • PIWIS Tester support (technical, updates, purchases, warranty) • Other miscellaneous tasks and ad hoc assignments to support Porsche operations

Yêu cầu công việc

Minimum Qualifications: • Technical degree holder • Extensive knowledge about vehicle systems and technologies • 2 years working experience as a Technician • Very good vehicle diagnostic skills Requirements and Attitude: • Precise and well organized working style • Good planning and administration abilities • Advanced problem solving skills • Good English skills (written and spoken) • Good communication skills • Customer focused approach • Dynamic, positive, confident, self-motivated team player

Các phúc lợi dành cho bạn

Monthly Bonus, 13th month salary and year-end bonus
Health Insurance, Gym, Health Check-up
Team Building, Family Day, Year-end Party

Thông tin việc làm

19/03/2024

Khoa Học & Kỹ Thuật > Kỹ Thuật Ô Tô

Ô tô

Nhân viên

Technical Support, Vehicle Technology, Automotive Diagnostic Tool, Vehicle Maintenance, Automotive Engineering

Tiếng Anh

Địa điểm làm việc

Lot DVTM-5-6-7, N1 Street and Lot DVTM-4, Street No. 7, South Commercial Area, Tan Thuan Export Proc

Từ khoá:
Porsche Centre Saigon
Porsche Centre Saigon
Porsche Centre Saigon

Lot DVTM-5-6-7, N1 Street and Lot DVTM-4, Street No. 7, South Commercial Area, Tan Thuan Export Processing Zone, Tan Thuan Dong Ward, District 7, Ho Chi Minh City, Vietnam

(Xem bản đồ)
100-499 nhân viên
HR dept.