Technical Support Engineer

Địa Điểm Làm Việc: Hà Nội | Hồ Chí Minh
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Các Phúc Lợi Dành Cho Bạn

Contractual Bonus, Corporate Bonus & Performance Bonus
12 days per annum
On-job-training

Mô Tả Công Việc

Provide Exceptional Technical Support to Customers from Vietnam!

ViTrox is a design and manufacturing company that powers machine vision solutions for semiconductor and electronics packaging companies. From digitizing manufacturing processes to scanning product defects, our products perform reliably at higher speeds and with greater precision.

Now, as a company with an extensive global customer base, we are looking for a dedicated technical support engineer to help us enhance customer satisfaction.

Responsibilities:

- Support customers on technical challenges involving vision inspection machine system setup, maintenance, and troubleshooting at customer sites.
-Provide knowledge transfer to customers or sales channel partners on system setup, maintenance, and troubleshooting skills.
-Work closely with the R&D team on quality and design related. improvements based on customer feedback.
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Yêu Cầu Công Việc

-Background in Science and Engineering, preferably in Electrical & Electronics, Mechatronics, Mechanical Engineering, Computer Science, or related fields.
-Experience in customer service and support for vision inspection machines is advantageous.
-1-2 years of experience in customer service and support for vision inspection machines preferred.
-Diploma holders with relevant experience will be considered.
-Customer service-oriented mindset.
-Ability to travel when required.
-Flexible, responsive, and able to work irregular hours when required.
-Fresh graduates are encouraged to apply.

Địa Điểm Làm Việc

Hà Nội, Hanoi, Vietnam
Ho Chi Minh, Ho Chi Minh City, Vietnam

Since its inception in 2000, ViTrox designs and manufactures innovative, leading-edge and cost-effective automated vision inspection equipment and system-on-chip embedded electronics devices for the semiconductor and electronics packaging industries. ViTrox's core products are its Machine Vision System (MVS), Automated Board Inspection (ABI) and Integrated Industrial Embedded Solutions (IIES).

ViTrox serves customers from semiconductor Outsourced Assembly and Test (OSAT) companies, printed circuit board manufacturers, electronics assemblies companies, Original Equipment Manufacturers (OEM), Original Design Manufacturers (ODM), Electronics Manufacturing Services (EMS) providers and Contract Manufacturers (CM) around the world.

On 24th June 2004, ViTrox was converted into a public limited company and adopted the name of ViTrox Corporation Berhad. Currently, ViTrox is listed under the Main Board of Bursa Malaysia with stock code of 0097.

ViTrox received numerous national and international recognitions and awards for its outstanding performance in product development and corporate performance, as well as human resource development.

At present, ViTrox is well recognized as one of the world-leading automated machine vision inspection solution providers with an extensive customer base in Malaysia, Singapore, Indonesia, Thailand, Vietnam, Philippines, Taiwan, China, Japan, Korea, India, Australia, Europe, Brazil, Mexico, the USA and more.

Xem toàn bộ thông tin công ty
746, Persiaran Cassia Selatan 3, Batu Kawan Industrial Park, 14110 Bandar Cassia, Penang, Malaysia.
1.000-4.999 nhân viên
Bảo Hiểm Sức Khỏe Cho Người Dùng VietnamWorks | Hợp tác cùng Tokio Marine Vietnam

Bảo Hiểm Sức Khỏe Cho Người Dùng VietnamWorks | Hợp tác cùng Tokio Marine Vietnam

Mức phí tốt nhất chỉ từ 600.000 VND/năm

Cung cấp bảo hiểm cho người thân: Cha Mẹ (lên tới 70 tuổi) và Con

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