What We Can Offer
- Training / training seminars on hardware/software solution for customers
- Assist and support Technical Support Engineer Supervisor
- Travel to Vietnam or overseas for support and meeting is expected
- 3+ years of experience in technical Support and user training
- Good experience in support in PC hardware/operating systems/office applications/LAN/Networking equipment.
- Strong interpersonal and communication skills with external customers and internal organization
- Minimum four years working experience in I.T. industry or Hotline support, Customer service experiences is a plus.
- Professional telephone manner
- Fluent in spoken and written English and Vietnamese is a must, Spoken in Mandarin is preferred.
- Willing to travel overseas