Terminal Supervisor

Phase 1: Pre-Operation – Construction & Commissioning Support

• Undergo comprehensive training at the current Terminal (~3 months), and

understand current operations, systems, SOPs, and KPIs. Prepare operation

readiness (staff training, SOP localization, system mapping)

• Support relocation of stock and setup of the Northern warehouse, follow up customer

orders and logistics from the Northern warehouse

• Supervise construction progress, utilities setup, and facility handover

• Coordinate machine installation and commissioning alongside the Project Manager

Phase 2: Operation Start & Management

• Manage production operations to ensure smooth and efficient workflow to achieve

the safety, quality, productivity, cost and moral

• Ensure compliance with HSE (Health, Safety, and Environment) standards, maintain

and improve Quality, Delivery, Cost and People performance metrics

• Supervise teams across warehouse, shipping, maintenance, and production areas,

and foster team spirit through leadership and engagement activities

• Drive 5S, visual management, and continuous improvement (CIP, TQI, Kaizen), and

drive continuous process improvement initiatives to enhance productivity and reduce

costs

• Manage asset and inventory control, traceability, and document systems, and

manage material consumption, including power supply, packing materials, and other

consumables

• Lead human development efforts (onboarding, skills matrix, performance follow-up)

• Monitor productivity, machine and equipment performance, and reporting

• Manage warehouse operations to optimize space utilization, safety, and inventory

accuracy, coordinate transportation and logistics activities, including truck booking

• Support coordination with IT, procurement, and admin teams

• You hold a bachelor’s degree in Engineering, Logistics, Supply Chain, or related fields

• You have a minimum of 5 years of experience in production, warehouse, or terminal operations, with at least 2 years in a supervisory role

• You possess strong knowledge of production planning, logistics, and warehouse management systems

• You have hands-on experience with process improvement tools such as Lean, 5S, or Six Sigma is preferred

• You are familiar with IT systems related to operations, reporting, and data analysis

• You have a good understanding of machine maintenance practices and equipment performance monitoring

• You possess excellent leadership and people management skills, with experience in training and developing teams

• You have strong analytical and problem-solving skills with the ability to make sound decisions under pressure

• You have effective communication skills in both Vietnamese and English (written and spoken)

• You are proficient in MS Office applications; experience with ERP or similar systems is an advantage

• You have a strong sense of responsibility, integrity, and commitment to workplace safety and compliance