Các Phúc Lợi Dành Cho Bạn
Mô Tả Công Việc
• Respond and ensure the customer enquiries and requests are addressed
• Coordinate with other internal teams, suppliers to ensure the product quality and customers’ requirements are met
• Handle customer complaints according to the Company procedures and service standard
• Communicate with the sales team and key vendors regarding the latest development of the customers and maintain updated customer profile information
• Share among team members on new product/system knowledge and on lessons learnt from the mistakes to improve the quality of the whole team
• Assist and back up other team members and provide supports and report to Supervisor
Yêu Cầu Công Việc
• 3-4 years related experience
• Strong written, verbal skills in bilingual English - Chinese
• Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, and function-specific software
• Excellent customer service skills