Total Rewards Manager

Purpose of the position:

To lead and manage the full spectrum of Compensation & Benefits and Office Administration, delivering effective, compliant, and business-aligned solutions that support employee experience, operational efficiency, and sustainable business performance..

Main Responsibilities:

+ To provide leadership and expertise to HR and the business in the specialist area of strategies, programs, and proposals for Total Rewards and Labor Relations activities focused policies and practices, that will drive business performance.

+ Developing policies/processes, annual operating plans for managing Salary and Welfare, Labor Relations

+ Oversee Total Rewards Operations to ensure compliance, consistency, and alignment with company objectives

Lead and oversee the implementation of salary, bonus, and employee benefits programs (e.g., payroll, timekeeping, SHUI, PIT, and salary structure) in line with labor laws and company policies.

Consolidate and validate periodic reports related to payroll, benefits, and statutory compliance (monthly/quarterly/annually).

Ensure the accuracy and proper archiving of documents related to compensation and benefits, adhering to audit and legal requirements.

Review and propose enhancements or new initiatives in total rewards strategy based on business goals, employee needs, and compliance trends.

+ Implement Labor Relations arising according to current laws to protect the legitimate rights and interests of the Company and employees

+ Supervise the maintenance and improvement of the Human Resources Information System (HRIS) to ensure data accuracy, confidentiality, and operational efficiency

+ Manage Office Administration activities to ensure efficient, compliant, and service-oriented support contributing to sustainable business operations.

Manage end-to-end office administration: reception services (phone, meeting rooms, mail), administrative support (work permits, visas, TRCs, immigration, transportation, accommodation), and facility management (cleaning, office maintenance, renovation, office supplies).

Track and report on office assets and admin-related expenses periodically (monthly/quarterly/annually).

Review service quality and propose improvements based on employee satisfaction surveys, policy compliance, and business objectives.

+ Risk management, Audit and Compliance with current regulations, policies and laws

Prepare periodic reports on payroll, benefits, and headcount data.

Implement in internal/external audits related to payroll, labor compliance, and HR administration.

Review and propose solutions, resolve issues related to risks, control and compliance arising based on the audit status and the Company's annual goals

+ Perform other duties as assigned by the Company.

Requirements for the position:

Education: Bachelor’s degree or higher in Human Resources Management, Business Administration, Finance, or related fields.

Experience: Minimum 3~5 years of experience in a similar role within C&B, Total Rewards, or HR Operations

Qualifications (certificates): Relevant certifications (e.g., Compensation & Benefits, HRIS, SHRM, or CHRP) are an advantage.