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Bạn Nên Có Kỹ Năng
Training & Coaching;
Bạn Sẽ Làm Gì
Lead the training camps and retraining programs of Collection Call Center (CCC)
Analyze the weaknesses of CCC Operators and design the Training materials or customize the Training programs;
Develop the special training materials if requested;
Regularly collect feedback from CCC to analyze the training needs and establishing training plan. Exercises initiatives and judgment in handling routine and confidential materials/ enquiries;
Build the long term development programs for CCC Operators
Chuyên Môn Của Bạn
Experience in consumer finance industry is an advantage
Excellent in public speaking and presentation skills
Excellent in effective communication
Excellent in coaching skills
A generic understanding of Information Technology, its capabilities and principles
PC skills (MS Windows, MS Office, etc…)
Excellent in interpersonal skills
Ability to attract, keep motivated and develop team members and others colleagues
Strong service mentality, “can do” attitude, strong drive to success;
English skills (oral & written)
Về Công Ty Chúng Tôi
Tên người liên hệ: HR Department
Qui mô công ty: 5.000-9.999
Home Credit Group
Home Credit Group (Home Credit B.V. and its subsidiaries) is a leading mass market consumer finance provider with €8.8bn of assets1; which was established in 1997 in the Czech Republic. Since then it has experienced considerable growth within Central and Eastern Europe, the Commonwealth of Independent States and Asia. Our 53,900 employees serve more than 41 million customers.
We focus on lending to consumers seeking purchases of durable goods. We offer loans to first-time borrowers, as well as revolving credit lines and credit cards to existing customers, maximising the strong cross-selling opportunities that exist across the business. We are also successfully expanding our retail deposit services for customers on a selective basis.
Home Credit Group has developed into a highly efficient business that captures lending relationships through its extensive multichannel distribution network. This network consists 145,236 of point-of-sales (“POS”) outlets, own branches, post offices and direct channels1 and positions the Group to effective origination of new customers at POS outlets and powerfully cross-sell cash loans and credit cards through other channels as relationships with its customers develop.
Home Credit Vietnam Finance Company Limited has officially operated in Vietnam since 2009, providing leading consumer financial products in Vietnam with outstanding features, namely quickness and simplicity. In Vietnam market, Home Credit is now taking the lead in motorbike hire-purchase field. After 6 years of operation, Home Credit has built relationship with nearly 5,000 retail outlets in 63 cities and provinces nationwide.
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