Trainer

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Healthcare Benefit & Social-Accident Insurance. Attractive Salary with 13th month reward, KPI bonus
Professional working environment and having chance to work with foreign colleagues.
Frequent team-building activities and annual company trip.

Mô Tả Công Việc

Understand and apply our standard concept of Consumer Finance collections into local conditions;
Lead the training camps and retraining programs of Collection Call Center (CCC)
Analyze the weaknesses of CCC Operators and design the Training materials or customize the Training programs;
Develop the special training materials if requested;
Regularly collect feedback from CCC to analyze the training needs and establishing training plan. Exercises initiatives and judgment in handling routine and confidential materials/ enquiries;
Build the long term development programs for CCC Operators
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Yêu Cầu Công Việc

Bachelor degree
Experience in consumer finance industry is an advantage
Excellent in public speaking and presentation skills
Logical thinking
Excellent in effective communication
Excellent in coaching skills
A generic understanding of Information Technology, its capabilities and principles
PC skills (MS Windows, MS Office, etc…)
Excellent in interpersonal skills
Ability to attract, keep motivated and develop team members and others colleagues
Strong service mentality, “can do” attitude, strong drive to success;
English skills (oral & written)

Benefit:
Monthly salary + allowance (lunch + phone)
AON care for Individual
Full compulsory insurance package
15 Annual Leave/year
Company trip, Training
13th month salary & KPI bonus
European working environment
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Xem toàn bộ hồ sơ công ty

Home Credit Group (Home Credit B.V. and its subsidiaries) is a leading mass market consumer finance provider with €14.7bn of assets; which was established in 1997 in the Czech Republic. Since then it has experienced considerable growth in 11 countries including Rusia, Belarus, Czech republic, Slovakia, Kazakhstan, China, Việt Nam, India….. Our 120,000 employees serve more than 70 million customers.
Home Credit Vietnam officially operated in Vietnam since 2009, is one of the leading companies in the consumer financial field with 3 outstanding benefits for customers: fast, convenient and friendly. Home Credit now has the headquarters in HCMC and representative offices in 10 provinces nationwide.

In Vietnam market, Home Credit is now one of leading consumer finance companies. After 8 years of operation, Home Credit has built the network of 7,000 retail outlets in 63 cities and provinces nationwide.

With more than 10,000 employees nationwide, Home Credit has served 6.63 million customers in Vietnam with 03 main products: Installment loans to buy motorbikes, Installment loans to buy consumer durables, and Cash loan. In addition, in order to create biggest convenience for customers to make payment, Home Credit has cooperated with many payment method providers, namely Payoo with 3,000 transaction points, MoMo with 4,000 transaction points, Viettel stores, postal system, and banks having transaction network nationwide.

Xem toàn bộ thông tin công ty
Phu Nu Building, 20 Nguyen Dang Giai, Thao Dien Ward, District 2, HCMC
10.000-19.999 nhân viên
HR Department