Travel Assistant (Gso), Hanoi-2025-01

OPEN TO: All Interested Candidates

POSITION: Travel Assistant (GSO)

OPEN PERIOD: Jan 2 – Jan 17, 2025

WORK HOURS: Full-time, 40 hours/week.

STARTING BASIC SALARY: US $14,400/year

ALLOWANCE AND BENEFITS: Tet Bonus, annual salary increase, local social security system, supplemental health insurance, other allowance, and benefits.

BASIC FUNCTIONS OF THE POSITION

The jobholder reports directly to the Travel Supervisor. This position is primarily tasked with managing visa processing and logistical arrangements for official travel and VIP visits. Key responsibilities include processing Vietnamese visa requests for temporary duty (TDY) assignments and VIP visitors, as well as facilitating visa applications for third countries related to official travel. The incumbent will prepare essential documentation to send the Ministry of Foreign Affairs and liaising with Vietnamese Embassies to address any issues that arise. The position requires maintaining a thorough and current understanding of immigration laws and regulations to ensure compliance.

Regarding logistical arrangements for official travel and VIP visits, the incumbent will be responsible assisting request for hotel reservations, submitting requests for expeditor services, and motor pool arrangements. This involves preparing and consolidating procurement orders, reviewing requests for accuracy, and ensuring that all services are documented and verified upon delivery.

The job also involves doing market research and building good relationships with hotels to quickly secure reservations and meet special requests. It also includes preparing and approving Travel Authorizations while acting as the main backup for the Supervisory Travel Assistant, which requires a strong knowledge of U.S. government travel rules.

This is a customer service position; the incumbent is expected to provide expedient, friendly, and professional service to Embassy Hanoi clients and DC counterparts.

QUALIFICATION REQUIREMENTS

Education: College or University studies required.

Experience: Two years of work experience in visa processing or logistic arrangement or the travel/hospitality field is required.

Languages:

Good working knowledge in Speaking/Reading/Writing English is required. (This will be tested.)

Fluent in Speaking/Reading/Writing Vietnamese is required.

HOW TO APPLY

Applicants should click the link https://bit.ly/4h1krHE to submit their applications by Jan 17, 2025 to be considered. Position description and guidance on how to apply are available on the Embassy’s website https://vn.usembassy.gov/jobs/