Trucking Management Supervisor

Login to view salary 172 views - Expires in 1 days

What We Can Offer

Competitive salary and bonus
Social insurance, health insurance, unemployment insurance according to Labor Laws
Professional, dynamic working environment

Job Description

• Reports To: Operation Manager

• Job Overview:
Be the main contact window to customer logistics team and internal management team for all main issues related to truck management issues.
Build up the relationship with customers, operation staff, and service providers.
Lead and coach teammates to improve the truck service.

• Responsibilities and Duties:
A: Trucking operation management:
1. Send out the weekly KPI report to customer
2. Handle exceptional cases such as massive truck arrival late, driver wrong behaviors, equipment damages, etc.
3. Lead and review the performance with customer. Monitor the performance of trucker, find out the reason of poor performance, and review the action plan, monitor the plan implementation.
4. Build up and maintian good relationship with customer logistics team. Pay regular visit and meet with custome key managers and staff.
5. Review and coordinate btw customer and trucker for new requirements.
6. Monitor the performance of suppliers, lead the monthly performance review, identify the areas of improvement, develop solution and monitor the implementation.
7. Assign and balance the task/ Job assignment among staff. Coach staff to provide the analysis result to customer. Monitor the data quality of daily and weekly reports and guide staff on the communication with customer.
8. Set up and Implement the SOP/Requirements as per instructed from Head quarter, or management team.
9. Escalate serious issues and ask for support from managers.

B: TMS Superuser:
1. Delicate daily truck allocation to Trucker.
2. Manage TMS system and trucker performance as TMS system superuser.
3. Collect and organize the feedback from TMS user. Coordinate with IT and TMS developer to optimize the system interface.
4. Train up the new truckers to set up and roll out TMS for truck business.
Read full Job Descriptions

Job Requirements

• Qualifications:
- Education: a bachelor’s degree. An equivalent of the same in working experience is also acceptable.
- Experience: A candidate for this position must have had 2`3 years in working experience in a trucking management position.
- Communication Skills: be able to consistently address those consumer concerns while offering clear, concise, and understandable responses to their prompts; Possess outstanding communication skills in both written and verbal form; Splendid - - Presentation skills.
- Ms Office: high proficiency in Ms Word, PowerPoint, and Ms Excel as well as commercial materials for the key account clients.
- Analytical Skills: portray interest and skills in standard planning and operational analytics practices.
- Interpersonal Skills: be a committed and goal orientation individual, be consumer/service-oriented, have a positive can-do attitude, be comfortable working in a fast-paced environment, be a calm and patient individual who is able to accommodate difficult consumers, work comfortably in a fast-paced and highly competitive business environment, be highly adaptable to change, and demonstrate composure under stress and uncertainty, inspiring the same in junior account management personnel.
- People Skills and Management skills.
- Able to write and speak in English.

Job Locations

Lầu 8, 201-203 Cách Mạng Tháng 8, Phường 04, Quận 3, TP Hồ Chí Minh

MOL Consolidation Service Ltd. (MCS) was established in 2003 to bring value to customers through innovative and customized supply chain solutions. A member of the MOL Group and part of MOL’s logistics division, MCS was founded in response to rising demand from retailers in the U.S. and Europe for PO management and specialized loading of containers at origin in order to attain higher equipment utilization. Soon after its inception, the company introduced other value-added services such as product labeling, barcode scanning, and cargo inspection.

MCS also offers its customers the use of its proprietary logistics management system, StarLink. Developed and maintained in-house, StarLink allows customers to check on cargo 24/7 via the Internet. In addition to providing first-class supply chain services, MCS lives and breathes corporate responsibility. The company actively seizes opportunities to contribute to global economic growth and development; values an open and visible management style guided by the highest of ethical and social standards; and maintains strict operating and navigation standards in order to protect the environment.

Company Vision: To bring VALUE to customers through INNOVATIVE and CUSTOMIZED Supply Chain Solutions.

Our Services:
- Ocean Consolidation
- Freight Forwarding & NVOCC
- Warehouse & Distribution
- Customs Brokerage
- Air Freight
- Value Added Services

Read full company information
Lầu 8, 201-203 Cách Mạng Tháng 8, Phường 04, Quận 3, TP Hồ Chí Minh
10-24 staffs
HR Department


Chương trình được thiết kế đặc biệt dành cho học viên vừa học vừa làm, quỹ thời gian ít

Bằng được công nhận bởi Bộ GD&ĐT Việt Nam do ĐH. J.M Lyon 3 (Pháp) cấp có giá trị toàn cầu

Học phí tối ưu, tiết kiệm nhiều nhất, thời gian đào tạo rút ngắn còn 1 năm tại Việt Nam