[Urgent Hiring] Customer Service Executive

**About Global Citizens Asia:**

Global Citizens Asia is an investment and trading company that offers creative investment products to Vietnamese investors seeking to invest and immigrate to Canada, as well as top-quality beauty products from Vietnam to North America.

Responsibilities

- Perform customer pre-screening protocol and further related follow-ups, contributing to customer rapport development process.

- Respond to customer inquiries via telephone, emails, and social media channels in a timely and accurate way.

- Assist marketing activities by taking care of social media channels, content preparation when needed and organizing event/seminars.

- Undertake administrative tasks and paper works, including office amenities, filing documents, collecting monthly receipts and invoices, monthly office expenses, and maintaining a proper working environment.

- Other ad-hoc tasks assigned by managers.

Requirements

- At least 1-2 years of experience in customer service position or similar roles.

- Experience in consulting agencies is preferred.

- Bachelor's degree in Economics, Business Administration, Law, or equivalent.

- Strong communication and customer service skills.

- Good English Communication.

- Self-disciplined, detail-oriented, willing to learn with can-do attitude.

- Able to handle multi tasks, well organized and time management.

- Proactive and able to adapt into newly set and dynamic environment/start-up.

- Proven competencies in MS Office and other commonly used business software and/or online tools.

Benefits

- Basic salary 10-13M , plus additional bonus scale.

- Flexible working hours when applicable.

- Other benefits: as government regulations and discussion during interviews.