[URGENT] Social Media and Customer Service Freelancer (6-Month contract)

[URGENT] Social Media and Customer Service Freelancer (6-Month contract)

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What We Can Offer

Training
Company Team Building
Parking fee

Job Description

Innovature Consulting Limited is looking for Social Media and Customer Service to join the Business Development team to serve our clients:

WHAT YOU’LL DO?
- Provide customer service to users (replying DM/comments on social media)
- Guide our users/customers in using our application and services through our channels (social media -fb, ig, etc.)
- Handle service enquiries from our users and providing solutions based on our FAQ guidelines
- Collect feedbacks from our users, observe front-line concerns such as booking issues, unavailability of services, or technical issues etc. and report promptly to the Client
- Perform ad-hoc tasks as required by the team such as script translations from English to Vietnamese, reporting, cleaning up social media comments, etc.
- Good command of English as you will be collaborating more with International clients
- Good powerpoint presentation skills - will need to be confident to present infront of International clients
- Collaborate and coordinate with various multinational teams across the organization to discuss and handle issues

OUR BENEFITS:
• Increase English & job skills when working with US customers
• Professional training during the first month
• Gain valuable work experience
• Flexible working location: you can work remotely or at office
• Parking fee
Read full Job Descriptions

Job Requirements

WHAT YOU NEED?
• FRESH GRADUATES, in business administrator, or economics major.
• Intermediate proficient in ENGLISH (reading & writing)
• Willingness to learn independently, continuously and to adapt to new conditions.

★ Work location: Copac Square Building, 12 Ton Dan, Ward 13, District 4, HCMC
★ Working hours: from 10AM - 7PM (Monday through Friday)

Job Locations

12 Ton Dan St. District 4, HCMC

Innovature provides business and technology outsourcing services to clients in North America and Asian markets. We enable clients to become high-performance businesses and create long-term relationships by helping drive productivity and efficiency while delivering measurable results. Our commitment is to attract, develop and retain the best talents for our business, challenge our people, demonstrate “can-do” attitude and foster a collaborative and mutually supportive environment.

We have industry experts of offshore Accounting/ Finance and Call Center who are fluent in English, Chinese and Korean and experienced in international standards. We are committed to doing what we do best, which is, help our clients save money and achieve greater efficiency. In line with your business needs and goals, we provide you with BPO solutions that give you increased productivity. Our data entry, call center, accounting and IT services offer the business growth and competitiveness.

We have a diverse and multicultural team that includes both experienced and young professionals from Vietnam, Philippines, China and Korea who are dedicated to working together to provide you with the highest quality business process outsourcing solutions.

Read full company information
Copac Spare Building- 12 Ton Dan, D.4, HCMC
25-99 staffs
Ms. Demi
TUYỂN SINH THẠC SỸ TÀI CHÍNH - ĐẠI HỌC JEAN MOULIN LYON 3 (CH Pháp)

TUYỂN SINH THẠC SỸ TÀI CHÍNH - ĐẠI HỌC JEAN MOULIN LYON 3 (CH Pháp)

Chương trình được thiết kế đặc biệt dành cho học viên vừa học vừa làm, quỹ thời gian ít

Bằng được công nhận bởi Bộ GD&ĐT Việt Nam do ĐH. J.M Lyon 3 (Pháp) cấp có giá trị toàn cầu

Học phí tối ưu, tiết kiệm nhiều nhất, thời gian đào tạo rút ngắn còn 1 năm tại Việt Nam