Vendor Quality Coordinator

Hi there, we’re Article. We’re a North American based furniture company creating remarkably better furniture experiences one sofa at a time. And as the Vendor Quality Coordinator, you’ll report to the Vendor Quality Manager and will play a crucial role in supporting the Vendor Quality Team with various administrative tasks. This is a one year contract position.

Why We Need You:

In the Vendor Quality team, the Vendor Quality Coordinator is essential for maintaining efficient operations and ensuring smooth coordination between our team and vendors. You will coordinate with other departments to ensure effective communication regarding vendor quality concerns.

Why Article?

What started in 2019 as a project to strengthen our relationships with our Asian vendors has grown into a permanent operation in Ho Chi Minh City. Article currently has ≈70 employees in Vietnam, across our Sourcing, Technical Product Development, Quality, HR, Logistics, PMO and Accounting functions.

As a Particle (people of Article), you will have a high level of autonomy to solve challenging, meaningful problems the best way you can. That means you’re trusted to explore solutions you believe will work best (you’re the expert, after all). You’ll do all this while growing your skills within a company that is redefining the furniture industry.

At Article, we grow and have fun together through regular in-office training and team activities. These moments help us build connection, collaboration, and creativity across our teams all year long.

What You’ll Do:

You’ll be part of a team of 11 Vendor Quality Specialists and Leads. Your job is to help everything run smoothly — from inspections to reports to systems. You’ll keep us organized and make sure we have the right information at the right time.

- Collect vendor bookings and schedule the team for inspections like Production Verification Reviews (PVRs), Inlines, and Pre-Shipment Inspections (PSIs)

- Keep track of our Factory Quality Audit (FQA) schedule and update it often

- Follow up on product tests (in-house and lab), including performance and shipping tests

- Help schedule and organize third-party inspections when needed

- Make sure everything is updated in our systems: Qarma, shared drives, Wrike, and Jarvis

- Keep project trackers and vendor quality databases up to date

- Prepare reports and presentations to support the team

- Schedule meetings between vendors and our team

- Help track our vendor quality numbers and look for ways to improve

- Support new vendor onboarding and training

Who You Are:

Qualifications:

- 2+ years in admin or project coordination, ideally in manufacturing or quality control

- Great at organizing and keeping track of details

- Comfortable handling multiple tasks at once

Technical Skills:

- Strong with Microsoft Office (Word, Excel, PowerPoint) and Google Suite

- Experience with tools like Wrike is a plus

- Understand basic quality control terms (or willing to learn quickly)

Must-have:

- Can speak and write well in both Vietnamese and English

- Able to work well with others and share information clearly

- Good at solving problems and taking action without being asked